Skip to content

Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

244 results found

  1. let users know which port is used by SFTP

    currently the master credentials screen for SFTP is not complete.
    you have to watch a video on FTP setup to know that cloudways uses Port: 22

    It would be very helpful to add this information beneath the existing master credentials:

    Public IP
    username
    password
    port

    without knowing that the port number is 22 you can't login to SFTP.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. ADD SEARCH BAR to toggle between different accounts (when there are a lot)

    As an agency that manages a lot of clients, our email is added as a team member on tons of accounts. With a lot of accounts, it's difficult to find the right one. There NEEDS to be a search bar to quickly toggle to the right account. Here's a quick screen recording of what I mean: https://www.loom.com/share/c3b7368e719d4212a6ca9b06d3370d2d

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Cloudways platform in different languages

    Would be nice to have the platform on spanish for example.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Monitor Resources versus Limits

    I'd like to know how close to limits my applications are compared to available resources, that way I know if I should upgrade before there is an emergency

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. htpasswd auth URL protection from cloudways

    htpasswd auth URL protection from cloudways

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Custom User Menu

    Cloudways has many settings. They are simple to find and understand, however, in a daily basis, we use just a few of them.

    That's why would be great the abillty to add some links to a user personalized menu trhought shortcuts in the dashboard.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. New Staging - Selected Tables only, specific option for Woocommerce

    The new staging push/pull for selected tables is a great step forward, but with Woocommerce there are many entries into wpposts post meta etc which are all required, but if editing a store, we may not want to push all of wpposts and only woo orders or products. A custom query should fix this?

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Better UI

    Please make the user backend more user friendly and a clean UI. Vultr does this well

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Provision for setting time at which the cron job would run

    Currently, we can configure job and configure common settings at which it would run.

    However, I can not set at what time it would run. For small application developers like me, it is important for me to make sure that such heavy lifting cron jobs should run at idle time, like at midnight or early morning.

    Providing such an option would be just great.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Git deploy with submodules

    If there are any submodules in the main repository, it could be possible to pull them all.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Control Panel Option to Clear Swap Memory

    Sometimes you run in to an issue where you "run out of memory" when upgrading modules or magento. You can force unlimited memory with composer or php, but the system only has so much swap and physical RAM. Often times, clearing the swap mem is enough to allow the command to run successfully. Since this can only be done with root access, it would be great to have this feature added in to the control panel so we do not have to contact chat support to do this every time.

    Yes, upgrading the server is the solution, but when in…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Group permissions for Teams

    Group Permissions

    Feature Request: Under the Team settings, I'd like to have a Group where I can set permission for the group of people instead of per person.

    This would make it easy to bring on new team members and add them to a group in Cloudways.

    For example, I might have an "Admin" group where I've allowed access to billing. And I would also have a "Developers" group that gives access to the console and support, but not billing.

    I hope that explains the feature well. Please let me know if you have any questions about it. Thanks!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. improve error log report

    hello guys
    thanks for this amazing hosting service
    i really need a better a log report
    remove unnecessary warnings, or fix filters and include a clear log option
    kind regards

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. The instant backups should show my timezone locally when they were taken.

    The instant backups should show my timezone locally when they were taken.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Search by domain

    In the search server or application field, please add also by domain. So we can easily find applications that have specific domains pointing to there.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Monitor application wise details improvements

    On server > monitoring > summary, there is a "Application Wise Details" table. My suggestion to that table is:

    1) Make columns sorteable, so for example I can sort by disk usage, cpu, or memory.
    2) Make Disk usage unit consitent, to easier make a comparison, right aligned, always 2 decimals and always using MB
    3) Separate the Last update column

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Change admin email (even in the UI)

    Hello,

    please add the possibility to change the email address of the admin account, even in the Cloudways UI.

    Thank you!

    Best Regards.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Create staging site from backup

    Problem: Right now I have to use a third party backup solution because Cloudways built in backup solution is incomplete.

    Solution: Allow users to restore a backup as a separate application or staging site. This allows us to easily see what the website looked like at any point in the past when a regression issue happens. Also allow us to download backups, so we can pull out specific files from the past without having to revert the database and loose eCommerce order data.

    17 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Need api to check, domain is mapped or not

    Need api to check, domain is mapped or not

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base