Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Add search function when selecting server to clone app

    When I click clone app, I have to scroll through a small window to find the server that I want to select. It would be much easier if there was a search feature here. Because I have a lot of servers

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. HDPI graphics in the dashboard

    Small request, but please can you support high-resolution images/icons/logos for Macs and other modern screens.

    Love the product, but the blurry elements all over the place don't do it justice!

    1 vote

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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Please add Backup Comment option in application backup and server backup

    Please Add Backup Comment option in application backup and server backup so that we can input why was a backup created at this time and which one to chose when restoring from backup.

    11 votes

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    3 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Fix Database Manager GUI - Broken Pagination

    In the Database Manager, when displaying data from a table, a "pages" element shows up on the bottom left of the screen. This allows you to navigate through the pages of selected data. However, the z-index of this element is not set, which means it shows up underneath the "menu" element on the left side, effectively making it unusable. It's a small CSS fix that would fix this.

    Here's a screenshot to show you what I'm talking about.
    https://www.dropbox.com/s/gvnmdvjbcqzzzqx/Wrong%20Z-Index.png

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. A new option to download all backups at once

    In order to keep the backups in my machine, I need to browse all applications and dowload the backup.tgz from there, one by one. But, what if I have many applications at the same server? Also, the folders name don't identify each application easily, so, it is a pain to download and rename each one.

    It would be great a button like "Download all your local backups".

    Thank you.

    2 votes

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Quickly add IP to whitelist

    I really want a feature to quickly add my current (dynamic) IP to whitelist in the Security Panel

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Show optoin how many application can show at a time, in GUI console

    Right now by default user can see only 10 applications at time after login, why you dont give option to user how many applications he wants to show, all or 10, 20,50 etc.

    I have more than 30 applications, its take time to go page to page,

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. calibrate pop up cookie

    Hey guys hello just quick feedbac that the special offer pop up is obtrusive. Best calibrated to not be reshown to logged in or converted client.

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Console - Analytics - Traffic. Make the Url's clickable/copyable

    Quite simply, when viewing a long url in the Console Analytics it is not possible to copy or load the URL in question.

    see the example below
    https://www.dropbox.com/s/dq1pz9gdb54n8w9/Screenshot%202020-09-28%20at%2014.15.25.png?dl=0

    2 votes

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. Prenotification of scheduled maintenance

    When the server provider has scheduled maintenance planned, Cloudways should notify server admin (via cloudways bot & email?) that scheduled maintenance is planned, including timescales and servers affected.

    it is much more professional for us to let our clients know that downtime is likely rather than our clients to contact us complaining of application downtime.

    2 votes

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Uninstall New Relic option on Settings & Packages >> Packages

    I would like to kindly suggest an option on "Settings & Packages --> Packages" to "Uninstall New Relic" from our servers, and this would automatically remove all those NR scripts on that server.

    I keep wondering how much Live Chat & Tickets it could save to Cloudways! This would save so many resources!

    7 votes

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    2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. Exclude servers from sending cloudways bot notifications

    I don't need notifying when my staging servers are running low on resources. Please add a way to silence notifications from certain servers while leaving them enabled for others.

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. Client Specific Billing - Allow us to charge clients for App monthly or anually

    This feature is a must, I'm surprised it hasn't caught on any attention. I have a server with 25 applications each one for different clients. I have to keep a log of how much each client has to pay every month or year. If we could do this directly in Cloudways it would be great.

    3 votes

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. ADD SEARCH BAR to toggle between different accounts (when there are a lot)

    As an agency that manages a lot of clients, our email is added as a team member on tons of accounts. With a lot of accounts, it's difficult to find the right one. There NEEDS to be a search bar to quickly toggle to the right account. Here's a quick screen recording of what I mean: https://www.loom.com/share/c3b7368e719d4212a6ca9b06d3370d2d

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. Cloudways platform in different languages

    Would be nice to have the platform on spanish for example.

    1 vote

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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. Backup Process Improvement

    Hello Team,

    As of now there's only one full backup / restore option (Server Management > Backups > Take Backup Now)

    Can you please provide some option where the user can take backup as per their requirement, Sometime developer just want to take a backup of the database or hosting files not both all the time.

    If you're providing some option where the user can take backup/restore accordingly as of now if we're taking full backup and restoring the full backup it's super time consuming for the bigger websites while they just want to take database backup.

    Suggested Backup Process

    52 votes

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    30 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. Monitor Resources versus Limits

    I'd like to know how close to limits my applications are compared to available resources, that way I know if I should upgrade before there is an emergency

    2 votes

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Custom User Menu

    Cloudways has many settings. They are simple to find and understand, however, in a daily basis, we use just a few of them.

    That's why would be great the abillty to add some links to a user personalized menu trhought shortcuts in the dashboard.

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. New Staging - Selected Tables only, specific option for Woocommerce

    The new staging push/pull for selected tables is a great step forward, but with Woocommerce there are many entries into wpposts post meta etc which are all required, but if editing a store, we may not want to push all of wpposts and only woo orders or products. A custom query should fix this?

    3 votes

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. Better UI

    Please make the user backend more user friendly and a clean UI. Vultr does this well

    1 vote

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