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Service Improvement

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244 results found

  1. Make it ready - like any other hosting

    Server should be ready with domain, email handling, mysql, phpmyAdmin, email client, dns management, this should be ready & easy will save lot of time.

    1 vote

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  2. Add password reset button to Webmail

    I suggest you add a button on http://webmail.emailsrvr.com/a/index.php?fail=1 to reset the passwords. Thx.

    1 vote

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  3. Edits needed for the basic CRON job creation

    When you create a new CRON job in the basic view it needs to put single quotes around the URL so it works for URL's with double URL parameters (GET variables), the & (amp) sign is the one who creates issues, i think.

    1 vote

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  4. Prevent Let'sEncrypt/SSL List to Be Obliterated Upon Error

    I have multiple domains on a server/app (DO) that were typed before. Every time I add a new domain to the SSL list (after adding it in the Addon Domains list), I have to brace myself because a single typo or error (especially in a list with dozens of domains) will cause the entire SSL installation to fail and the SSL for all domains is removed. I'm aware a separate SSL is created for each domain, but you already have the multiple-domain list up and running, so if a new one is added and an error occurs, at leats don't…

    3 votes

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  5. GUI of the Access Details

    Please move in the GUI of the Access Details;
    Url and Username and Password.

    The Url is in no direct correlation to the username and password.

    I spent a fucking hour on support as he tried to work out why they werent working. Completely rediculous. The details are ONLY stored for wp-admin within the database mysql.

    The fact that you have SSH and SFTP on the right, and these are the username and password for them, is just poor poor GUI design.

    Would be nice if you put "wordpress login" details underneath the URL FOR WORDPRESS.

    And the SSH and…

    1 vote

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  6. Better Git prompts

    It would be great to have better Git prompts so you can see what branch you are in as well as other info. This works great, https://github.com/magicmonty/bash-git-prompt.

    I use it now but I have to install it in private_html and run 'source .bash-git-prompt/gitprompt.sh' in that directory every time I log in.

    It would be great to have it done automatically in .bashrc. Or, even better, let users be able to have a personalized .bashrc.

    2 votes

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  7. Remote access to the database by IP.

    It is very important to provide a screen to add remote connection IPs to the database via software. Blocking access for security reasons is

    2 votes

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  8. Allow option to overlay 2-3 monitoring graphs

    If we could overlay/combine the graphs for, say, incoming and outgoing traffic in the same graph, or free RAM vs. incoming traffic, etc. that would be more useful than only being able to view one graph at a time.

    2 votes

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  9. Progressive Web App (PWA)

    Make your web console a progressive web app so that we can install directly to our android/ios home screens using "Add to ..." button.

    Also add a service worker for offline access of already loaded data.

    1 vote

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  10. Automatic SFTP Credentials

    When setting up a new application, generating SFTP details would be a great idea, this should work for the current logged in user.

    This would make the setup process even easier, let's face it we all use SFTP (with our deployment servers), why do we need to do this manually

    Thanks
    Bob

    3 votes

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  11. Cloudways Support Ticketing Platform should work independently.

    Whenever I click any customer support response link received on our email like this- http://tickets.cloudways.com/hc/requests/60596 , it first asks me to open and login 'Cloudways Console Platform' and then it opens the server dashboard, then I need to click help button on the top left, then 'create ticket' and then my activities to see my support tickets.

    Why can't we directly login to https://tickets.cloudways.com to check our support ticket?

    Kindly work on this process flow.

    Thanks.

    5 votes

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  12. CloudwaysBot Auto-Scale alerts

    Please tell us what server has been autoscaled, currently not ver helpful.

    1 vote

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  13. 1 vote

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  14. Please add option to "set timeout for php-fpm" to prevent nginx timeout problem

    Please add option to "set timeout for php-fpm" to prevent nginx timeout problem. One way, among others, can be to increasing fastcgireadtimeout in Nginx configuration.

    1 vote

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  15. Allow Server Selection When Setting Up A CloudwaysBot Channel

    I currently run more than 20 Cloudways servers for various different businesses and projects. I love the functionality added with CloudwaysBot to receive notifications about my servers, but it is missing one critical feature, the ability to specify the servers (or even apps) that should apply to a specific channel. For instance, for one of my 20 servers, we use Slack heavily. I would love to setup a Slack integration that sends all CloudwaysBot notifications from that server. This is currently not possible. Channels in CloudwaysBot apply to all servers and all applications in your account. I would have to…

    1 vote

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  16. Enable/Disable PHP modules via the dashboard

    Have the ability to enable/disable many of the more popular PHP modules via the dashboard so that we wouldn't have to request it via a support ticket or call support to get it installed.

    1 vote

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  17. Seperate CloudwaysBot Auto-Scale alerts into UP and DOWN

    We're only want to know when it goes up!

    1 vote

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  18. Add SFTP details in api

    The current API doesn't enable a user to retrieve Application SFTP credentials, adding this in shouldn't be hard.

    There is also some weird data in the current server list

    "sysuser": "user",
    "sys
    password": "password",

    Not sure what this is used for.

    Also having the ability to set SFTP username and password on an application is a must. You can update the master username and password of the server so why not application SFTP?

    1 vote

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  19. Exclusions for New Relic Browser Monitoring / RUM for AMP pages

    New Relic injects its Javascript for RUM / Browser monitoring on all pages in an application. That includes /amp pages (thats Googles mobile friendly fast loading pages). When New Relic is on, it adds Javascript to every page - but Google does not allow Javascript on AMP pages

    I see its possible to disable New Relic when using PHP implementation, would be great if you guys looked at how its implemented on your platform and allowed exclusions for WordPress AMP. (This might be a problem with Facebook Instant Articles as well?).

    Turning off the browser monitoring (in New Relic ->…

    4 votes

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  20. Add ability to clone server with different SQL/PHP versions

    I found that you cannot clone an application and select "New Server" if the application you are cloning is from a server that has a higher PHP or SQL version than the other.

    Would like to see "New Server" scale in terms of the packages that are installed on the server during the clone versus just failing after 10 minutes.

    1 vote

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