Service Improvement

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  1. Uninstall New Relic option on Settings & Packages >> Packages

    I would like to kindly suggest an option on "Settings & Packages --> Packages" to "Uninstall New Relic" from our servers, and this would automatically remove all those NR scripts on that server.

    I keep wondering how much Live Chat & Tickets it could save to Cloudways! This would save so many resources!

    7 votes

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  2. Exclude servers from sending cloudways bot notifications

    I don't need notifying when my staging servers are running low on resources. Please add a way to silence notifications from certain servers while leaving them enabled for others.

    1 vote

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  3. allow ed25519 ssh keys

    hi, please allow addition of ed25519 ssh keys

    5 votes

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  4. Client Specific Billing - Allow us to charge clients for App monthly or anually

    This feature is a must, I'm surprised it hasn't caught on any attention. I have a server with 25 applications each one for different clients. I have to keep a log of how much each client has to pay every month or year. If we could do this directly in Cloudways it would be great.

    3 votes

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  5. ADD SEARCH BAR to toggle between different accounts (when there are a lot)

    As an agency that manages a lot of clients, our email is added as a team member on tons of accounts. With a lot of accounts, it's difficult to find the right one. There NEEDS to be a search bar to quickly toggle to the right account. Here's a quick screen recording of what I mean: https://www.loom.com/share/c3b7368e719d4212a6ca9b06d3370d2d

    1 vote

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  6. Cloudways platform in different languages

    Would be nice to have the platform on spanish for example.

    1 vote

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  7. Monitor Resources versus Limits

    I'd like to know how close to limits my applications are compared to available resources, that way I know if I should upgrade before there is an emergency

    2 votes

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  8. htpasswd auth URL protection from cloudways

    htpasswd auth URL protection from cloudways

    3 votes

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  9. Custom User Menu

    Cloudways has many settings. They are simple to find and understand, however, in a daily basis, we use just a few of them.

    That's why would be great the abillty to add some links to a user personalized menu trhought shortcuts in the dashboard.

    1 vote

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  10. New Staging - Selected Tables only, specific option for Woocommerce

    The new staging push/pull for selected tables is a great step forward, but with Woocommerce there are many entries into wpposts post meta etc which are all required, but if editing a store, we may not want to push all of wpposts and only woo orders or products. A custom query should fix this?

    3 votes

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  11. Better UI

    Please make the user backend more user friendly and a clean UI. Vultr does this well

    1 vote

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  12. let users know which port is used by SFTP

    currently the master credentials screen for SFTP is not complete.
    you have to watch a video on FTP setup to know that cloudways uses Port: 22

    It would be very helpful to add this information beneath the existing master credentials:

    Public IP
    username
    password
    port

    without knowing that the port number is 22 you can't login to SFTP.

    1 vote

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  13. Provision for setting time at which the cron job would run

    Currently, we can configure job and configure common settings at which it would run.

    However, I can not set at what time it would run. For small application developers like me, it is important for me to make sure that such heavy lifting cron jobs should run at idle time, like at midnight or early morning.

    Providing such an option would be just great.

    1 vote

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  14. Git deploy with submodules

    If there are any submodules in the main repository, it could be possible to pull them all.

    3 votes

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  15. Control Panel Option to Clear Swap Memory

    Sometimes you run in to an issue where you "run out of memory" when upgrading modules or magento. You can force unlimited memory with composer or php, but the system only has so much swap and physical RAM. Often times, clearing the swap mem is enough to allow the command to run successfully. Since this can only be done with root access, it would be great to have this feature added in to the control panel so we do not have to contact chat support to do this every time.

    Yes, upgrading the server is the solution, but when in…

    1 vote

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  16. 1 vote

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  17. Group permissions for Teams

    Group Permissions

    Feature Request: Under the Team settings, I'd like to have a Group where I can set permission for the group of people instead of per person.

    This would make it easy to bring on new team members and add them to a group in Cloudways.

    For example, I might have an "Admin" group where I've allowed access to billing. And I would also have a "Developers" group that gives access to the console and support, but not billing.

    I hope that explains the feature well. Please let me know if you have any questions about it. Thanks!

    2 votes

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  18. improve error log report

    hello guys
    thanks for this amazing hosting service
    i really need a better a log report
    remove unnecessary warnings, or fix filters and include a clear log option
    kind regards

    1 vote

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  19. The instant backups should show my timezone locally when they were taken.

    The instant backups should show my timezone locally when they were taken.

    2 votes

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  20. Search by domain

    In the search server or application field, please add also by domain. So we can easily find applications that have specific domains pointing to there.

    1 vote

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