Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
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Show SSL across the server in one place
Can we have an information window for the sever showing which applications have an SSL certificate enabled and which don't (expired) ...
We have had issues with auto renewal not working and without going to each application in turn, it is impossible to see at a glance which renewals have failed
1 vote -
Improve CRON jobs
- Allow arguments in the 'simple' cron interface
- Allow quotes 'simple' cron interface
- Add functionality to test a cron with a button, and show it's response (like Plesk)
- Have a clear location for logs when errors are given in crons
4 votes -
Domain name registrar, DNS and e-mail
I would like to see an implementation on domain name, e-mail and DNS.
3 votes -
Add 'use lower case for domain address' to avoid issues with SSL installation
This will avoid any issue with installing SSL certificates when the domain name is in uppercase anywhere in the console.
1 vote -
Option to password protect application
Hey, I can't believe I have to say it but this is kind of a basic feature of any hosting solution. This is a small but extremely essential feature so please add it to the console. We should be able to password protect an application on live and staging sites.
6 votes -
Please add search function to 'Select a Server' modal
Searching for my servers takes too long without a search box
1 vote -
Granular Management of Applications and Add-Ons Accessibility per user/team member.
It would be really helpful if we can manage granular Application and Addon-on Access for each Application team member.
Example #1
I want my client to be able to get a Rackspace/Elastic Mail email account by themselves and the Add-on and the charge for the Add-on to be shown on my monthly bill.Example 2
I want to be able to manage client's (team member's) access ONLY to certain features on "Application Settings" and hide others. Because I don't want them to be playing with PHP FPM Settings for example.1 vote -
Find applications by domain name
Currently it is difficult to find application associated with a domain name, specially if you are hosting a lot of applications and if each application has multiple domain names. You have visit domain management screen of each application to figure out which application is associated with which domain.
It would be nice to search/filter the applications by the domain name.
2 votes -
Allow Team Members to create notifications on Cloudways Bot
As a developer and affiliate, we run lots of client sites / servers. It would be great if we could create cloudways bot notifications with our accounts.
It seems silly for only the master account to be able to do this. Especially, when a lot of clients (main account holders) are non-techies.
2 votes -
Give us the ability to REQUEST a team member role in another account
The ability to add a team member to an account is great, but it would be even better if we could request access to another account.
That way, I wouldn't have to send my clients instructions on how to add me as a team member. Instead, I could just request access to their account, then they can approve or deny the request by clicking an email link, much in the same way the server migration between accounts works.
GoDaddy has this in place with their 'delegated access' feature, I'd love to see Cloudways implement the same. It's a big time…
2 votes -
Quickly add IP to whitelist
I really want a feature to quickly add my current (dynamic) IP to whitelist in the Security Panel
2 votes -
A new option to download all backups at once
In order to keep the backups in my machine, I need to browse all applications and dowload the backup.tgz from there, one by one. But, what if I have many applications at the same server? Also, the folders name don't identify each application easily, so, it is a pain to download and rename each one.
It would be great a button like "Download all your local backups".
Thank you.
3 votes -
Add search function when selecting server to clone app
When I click clone app, I have to scroll through a small window to find the server that I want to select. It would be much easier if there was a search feature here. Because I have a lot of servers
1 vote -
HDPI graphics in the dashboard
Small request, but please can you support high-resolution images/icons/logos for Macs and other modern screens.
Love the product, but the blurry elements all over the place don't do it justice!
1 vote -
Please add Backup Comment option in application backup and server backup
Please Add Backup Comment option in application backup and server backup so that we can input why was a backup created at this time and which one to chose when restoring from backup.
12 votes -
Fix Database Manager GUI - Broken Pagination
In the Database Manager, when displaying data from a table, a "pages" element shows up on the bottom left of the screen. This allows you to navigate through the pages of selected data. However, the z-index of this element is not set, which means it shows up underneath the "menu" element on the left side, effectively making it unusable. It's a small CSS fix that would fix this.
Here's a screenshot to show you what I'm talking about.
https://www.dropbox.com/s/gvnmdvjbcqzzzqx/Wrong%20Z-Index.png1 vote -
Show optoin how many application can show at a time, in GUI console
Right now by default user can see only 10 applications at time after login, why you dont give option to user how many applications he wants to show, all or 10, 20,50 etc.
I have more than 30 applications, its take time to go page to page,
1 vote -
calibrate pop up cookie
Hey guys hello just quick feedbac that the special offer pop up is obtrusive. Best calibrated to not be reshown to logged in or converted client.
1 vote -
Console - Analytics - Traffic. Make the Url's clickable/copyable
Quite simply, when viewing a long url in the Console Analytics it is not possible to copy or load the URL in question.
see the example below
https://www.dropbox.com/s/dq1pz9gdb54n8w9/Screenshot%202020-09-28%20at%2014.15.25.png?dl=02 votes -
Prenotification of scheduled maintenance
When the server provider has scheduled maintenance planned, Cloudways should notify server admin (via cloudways bot & email?) that scheduled maintenance is planned, including timescales and servers affected.
it is much more professional for us to let our clients know that downtime is likely rather than our clients to contact us complaining of application downtime.
2 votes
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