Service Improvement

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  1. Upgrade DigitalOcean Droplets

    DigitalOcean has droplets with the same prices and configurations of MEMORY and VCPUS, it could include these plans with new configurations that there is in the amount of $ 15 / mo.

    https://www.digitalocean.com/pricing/

    Please upgrade CloudWays DO droplets with newer plans.

    5 votes

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  2. Add all Google cloud paltform regions and premium tier

    Add all 17 regions from google cloud platform, Brazil would be very useful for us but I think it's time to add all of them.

    Kinsta is using 15 and you can adding the edge by using 17 (all of them)

    Kinsta have another edge and they are using premium tier and cloudways using standard tier.

    https://kinsta.com/blog/google-cloud-hosting/

    5 votes

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  3. Penetration Testing Form

    Amazon AWS has a form to let them know you want to do penetration testing: https://aws.amazon.com/premiumsupport/knowledge-center/penetration-testing/

    There should be a process at the cloudways level to facilitate this communication between the infrastructure providers and your end user/customers.

    5 votes

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  4. Include t2.nano as a new AWS instance type

    i would love to have the t2.nano amazon instance in your system.

    5 votes

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  5. Continuous Deployment (Via git with additional steps)

    To support continuous deployment (Via git with additional steps)
    such as build phrase, deploy phrase like CI/CD platform

    4 votes

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  6. Offer 3 cores server (new from DigitalOcean)

    With just 5$ / month DigitalOcean offer 2 / 3 cores. Why can't we have also here?
    https://i.imgur.com/Tkp7DQo.png

    4 votes

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  7. Offer ssdnodes Hosting Option

    It seems like ssdnodes.com have the cheapest highest resources options out there for cloud hosting providers.

    4 votes

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  8. Dedicated servers

    Solutions in the "cloud" is simple, flexible and user-friendly when it comes to quickly change the infrastructure. For us that is slightly more advanced users, and sees the need for dedicated servers for our applications have several advantages to having it on dedicated servers.

    I am aware that it is significantly more advance and would cost a small fortune, but it is also considerably cheaper than large configurations in the "cloud" for us who have these needs.

    The market for dedicated servers is huge, there are both managed and unmanaged servers out there you can pick and choose from. I…

    4 votes

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  9. Dediserve

    Any plans to offer your product on the systems of didiserve?

    https://www.dediserve.com/

    4 votes

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  10. Add GreenQloud as supported infrastructure provider

    You used to have GreenQloud hosting as an option offering super eco friendly hosting, which is no more on your list.
    Now you have Digital Ocean, which is more ease of use and less eco friendly than GQ. What we need is a balance of both hosts; eco-friendly and easy to deploy and use.

    4 votes

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  11. Include a EU based/owned cloud provider

    The current options of infrastructure providers are great, but due to the recent invalidation of the Privacy shield act, some of our clients want providers owned and operated in the EU (not just US-owned companies with data centers in the EU).

    3 votes

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  12. Provide status information about all your cloud provider and send alert in notification bot

    The only way to check the status of the infrastructure is to check status.cloudways.com but if anything happens in the side of any service provider (ex: Kyup) then we don't get any information.

    I would prefer that you give us earlier alert via notification bots, or emails when there is an issue that affects many customers.

    You should keep a certain level of QOS and being accountable for the technical issues of your technology partners in order to avoid them.

    3 votes

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  13. Add Swiss server location with Exoscale

    It would be great to have swiss serverlocation with exoscale.ch

    3 votes

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  14. 3 votes

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  15. add as cloud provider for docker

    Add as Cloud provider to create docker nodes.

    3 votes

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  16. Add more locations

    Please offer all the locations, and not just a select group, for each of your providers. For example, I -- and my customers -- are in Texas, so the Vultr datacenter in Dallas would make a great deal of sense; but you don't offer it. Similar limitations exist for your other providers. If they have a location, please offer it, too.

    3 votes

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  17. Add contabo.com VPS plan options to your supported hosting providers list.

    Add VPS package options from contabo.com to your supported hosting providers list.

    3 votes

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  18. Southern California Data Centers

    Vultr offers an LA based data-center, but you can only choose the first tier hosting plan because they don't have the resources in their LA datacenter.

    Please offer more southern california datacenter options.

    3 votes

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  19. Provide hosting services based in South Africa

    South African companies should not hold any personal identifying data outside of South Africa .... according to the POPI act (Protection Of Private Information)
    Amazon (AWS) are apparently setting up in South Africa at the moment. Please add a South African city as an option

    3 votes

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  20. Sells only servers with IP that do not have old DNS records pointing to

    Cloudways should require from infrastructure providers that only servers with IP are assigned to cw customers, without orphaned DNS-records pointing to.

    We had unbelievable efforts to get the DoubleContent entries out of the web from old DNS-records stored/cached in Cloudflare-system from old/former IP-holder. Without possibilities to change/delete the foreign records it's a disaster!

    Would be very important to check automatic for NO orphaned DNS-records from old user/domain (from Cloudways or the Infrastructure Providers).

    Otherwise there will be a lot of unnecessary and very time-consuming work steps for Cloudways clients!

    2 votes

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