Service Improvement

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  1. 1 vote

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  2. close the different IP verify

    Our different colleagues need sign in cloudways frequently, so we suggest if can close the different IP verify

    1 vote

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  3. 2FA with Whitelisting

    For those with 2FA, allow someone to whitelist their work ip address for XX days, so that 2FA is only required when time expires or access is from a new ip.

    1 vote

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  4. Fix password change system

    At the moment, when signing up there is no limit to password length, but when changing a password, it is limited to 20 characters. This results in the "old" password not being recognised correctly, presumably as it's looking for a password of maximum 20 characters.

    So if you create a password with more than 20 characters as your first password, you can't change it without logging out and doing "forgotten password". Rubbish!

    1 vote

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  5. Changing MySQL Password in Cloudways Console Updates wp-config.php

    It seems logical that updating the password for MYSQL ACCESS in the Cloudways Application Management Access Details would also update the wp-config.php for that application to reflect the new password. But it does not?

    1 vote

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  6. password

    Please allow users to insert special characters to change cloudways account password. because a password is used as security gate to enter into any account so it's very essential thing for every Cloudways user to set A Strong Password..

    1 vote

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  7. Have a KB/support article regarding password requirements.

    The areas for passwords: Master Credentials, MySQL Access, and Application Credentials are different. It makes it difficult to use a password manager's generator.

    1 vote

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  8. Support for IDN and Let's Encrypt

    Let's encrypt supports IDN (Internationalized domain name), domain names with accented characters. However Cloudways implementation does not support Let's Encrypt with IDN,. Please update the Cloudways code

    1 vote

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  9. SSL Autorenewal Doesn't Work - Email Notification before Expiry?

    The autorenewal of SSLs doesn't work. I know you're working on it. But to minimise the down time could you at least notify by email before the SSL expires so we can quickly act on it and manual renew?

    1 vote

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  10. 1 vote

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  11. Allow two-factor authentication with Duo

    Duo is a great platform for two-factor authentication and already supported by a great number of platforms. It would be very nice if it would also be supported by Cloudways.

    1 vote

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  12. Two step verification - Sms instead of scanning bar code

    Instead of only scanning bar code, I would request you to add sms msg for this as all smartphones are not supportive. Thanks

    1 vote

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  13. Add GoDaddy Hosting which include DDOS

    Godaddy Cloud Servers are about the same price as DigitalOcean and already provide DDOS protection by default. This information is something you will find if you call them for it's not listed on their website.

    1 vote

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  14. Please allow a connection from Code Guard

    Code Guard provides incremental backup where I can roll back as far as I like.
    Critically, they also provide an alert if a file has changed which allows me to investigate if it's something I wasn't expecting.
    All they need is SFTP and database access but for some reason this is not being allowed by Cloud Ways. In chat I was told that "custom changes" to the server were not allowed.

    1 vote

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    5 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add a text option for 2 factor authentication

    The 2 factor authentication is a great feature! You might even get more users on board if there could be an option to receive a text instead of a message through Google Authenticator (ease of use).

    1 vote

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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  16. Provide an Edit feature for the admin panel URL path name

    Vendors (magento) recommend changing the control panel name from "admin" to something else, it would be great if you can provide an edit facility so we can modify the admin URL so that we can launch the control panel from within cloudways as it only permits the default control panel name.

    0 votes

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    1 comment  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
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