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Service Improvement

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109 results found

  1. Security

    Hi there,

    I recently learned about the login lock feature at BigScoots.

    The Login Lock feature allows for an extra layer of login security on the WP admin dashboard. You can read more about it at the link below:

    https://blog.bigscoots.com/wordpress-optimized-portal-wpo/#admin-security-lock

    Will Cloudways be releasing something similar soon? It would be great to have an extra layer of login security available for our sites.

    2 votes

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    3 comments  ·  Security  ·  Admin →
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  2. Generic Bot Protection

    While MalCare is a great option for WordPress, I would like a one-click install with some generic bot protection when we're using cms platforms like Concrete5, Laravel or custom PHP apps. Thanks for your consideration.

    2 votes

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  3. Please make search feature in all Bot Protection data table.

    so this make easier for user to find the ip addresses.
    And you can make a specific fiture to make a whitelist IP Adresses.

    Also please make the pagination better, so user can go to specific page.

    And also in the data table, please make a filter by country, ip, etc

    2 votes

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  4. Slow HTTP DoS (Denial of Service) Attack

    Your all web servers are vulnerable to Slow HTTP DoS (Denial of Service) attacks.

    Slowloris and Slow HTTP POST DoS attacks rely on the fact that the HTTP protocol, by design, requires requests to be completely received by the server before they are processed. If an HTTP request is not complete, or if the transfer rate is very low, the server keeps its resources busy waiting for the rest of the data. If the server keeps too many resources busy, this creates a denial of service.

    Attack Details:
    Time difference between connections: 10006 ms

    The impact of this vulnerability:
    A…

    2 votes

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  5. whitelist

    Please add Remark Option with Whitelist IP address in Server Security Section. Right now its difficult to find out which IP is pointing to external important server and which is IP is added for temporary use. Deleting an IP by mistake can take us into trouble as some live App IP's are listed in Whitelist IP list.

    2 votes

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  6. 2 votes

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  7. Caution Notifications if the bandwidth about to touch the default ceiling limits

    Caution Notifications if the bandwidth about to touch the default ceiling limits in order to take steps on illegitimate/spam hits. This may safe guard the ignorant developers from incurring a heavy loss and in some cases losing their business. Please consider.
    Thanks and regards,
    Venkat Chinniah
    App Consultant & Architect

    2 votes

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  8. Fix security problem with Team Member

    My niche is high risk for online hacking. In Cloudways I can add a team member, which sends his un-encrypted password to his account. This is high risk. As owner of my account I should be able to change his password, and then I can share via a secure app like Last Pass. Please consider this a high priority request. Thank You

    2 votes

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  9. Add ability to add multiple IP addresses at once in the Security panel

    Provide the ability to add multiple IP addresses at once in the Security panel for when we need to whitelist IPs for managewp and other services.

    2 votes

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  10. SSH On Warning / Auto Off

    It would be great to have some visual reminder on every page of your App settings that SSH is turned on with a simple button to disable it.

    Even better would be option to "Turn On for 1 Hour" or something like that so it automatically shuts off without you having to remember to shut it off.

    2 votes

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  11. U2F

    Alternative 2 factor authentication. Currently you only support smart phone app.

    2 votes

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  12. add SMS option for two factor authentication

    Two factor authentication is important but at the moment I don't really feel I have this option.

    Please add SMS as an option for two factor authentication.

    I prefer SMS as a two factor authentication method.

    I don't really want to use google authentication anymore as I just had the IOS app lose all the settings. Plus I find it more cumbersome than SMS.

    Thanks!

    2 votes

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  13. Official statement on how Cloudways implements OWASP guidelines for security.

    Would like to see official statement on how Cloudways has implemented OWASP guidelines, ref: https://www.owasp.org/index.php/Top_10_2013-Top_10

    2 votes

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  14. Deny all, permit only from my country

    I would like to have the capability to permit connections to my website only from my country. The site is on our local language and there is little to no reason to permit connections from other places (aside from Google robots).

    2 votes

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  15. Decentralized account management via multi-sign permissions

    In a way to allow for a more decentralized account setup, it would be great if we could manage permissions and set that a certain action requires X out of Y team members to sign before it was performed.

    This is a common practice in web3 DAO (Decentralized autonomous organizatios).

    A problem web3 projects currently face is a "one man dependnacy" on web hosting, domain management, etc.

    If this multi-sign permission system was in place, it would alleviate some of this risk, allowing multiple parties in the project to manage web hosting. Some permissions could be:

    • update billing
    • delete applications
    1 vote

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  16. Cloudways should have malware-cleaning services to fix these type of problems.

    Cloudways should have malware-cleaning services to fix these type of problems.

    1 vote

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  17. sso (Single-Sign-On) component for PHP applications

    Building applications in PHP more users/clients ask for Single-Sign-On to Azure ActiveDirectory - an add-on solution in cloudways to help connection between PHP-app and AD would be very usefull

    1 vote

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  18. Please offer Crowdsec for increased security

    Looks like Crowdsec is way more efficient at blocking bad bots than the Bot Protection you're currently offering:

    https://www.crowdsec.net/

    Please offer this as an option for people who want to use it especially as we don't have necessary permissions to install anything ourselves.

    Thanks.

    P.S. Still waiting for Nextcloud...

    1 vote

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  19. block bots on server level

    Block bots feature on Server level. When you have hunderds of applications it cost so much time to block new bots bij htacces , cloudflare or plugins.

    1 vote

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  20. OpenSSH 8.1 Upgrade

    Needed for PCI/DSS compliance.

    1 vote

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