Service Improvement

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  1. Support for IDN and Let's Encrypt

    Let's encrypt supports IDN (Internationalized domain name), domain names with accented characters. However Cloudways implementation does not support Let's Encrypt with IDN,. Please update the Cloudways code

    1 vote

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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  2. Enable/ Disable mod_security

    Please add Enable/ Disable for mod_security . This will increase our servers and applications security.

    7 votes

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    2 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  3. Please make your cloud server SOC2 compliant.

    Please make your cloud server SOC2 compliant.

    3 votes

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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  4. Cloud Firewalls

    Will you offer a service similar to Cloud Firewalls, as provided by Digital Ocean? You can check the link here: https://blog.digitalocean.com/cloud-firewalls-secure-droplets-by-default/

    5 votes

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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  5. SSL Autorenewal Doesn't Work - Email Notification before Expiry?

    The autorenewal of SSLs doesn't work. I know you're working on it. But to minimise the down time could you at least notify by email before the SSL expires so we can quickly act on it and manual renew?

    1 vote

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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  6. U2F

    Alternative 2 factor authentication. Currently you only support smart phone app.

    2 votes

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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 vote

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  8. Security Log for Team Members

    I would love to see some form of a actions/security log which is stores X amount of entries per month.

    What Security/Actions Log?

    Ability to track who has logged in from where.
    Which Team Member has moved, created, deleted applications.
    Which Team Member has changed a setting within Servers/Applictions.

    Any other detailed information.

    Here is an example that PHPBB uses, or Wordpress Security Audit which has similar functions as to what im suggesting.

    http://cdn.inmotionhosting.com/support/images/stories/edu/phpbb/maintenance/mod-log.png
    http://files.staticfsr.org/files/images/PhpBB%203%20Admin%20Logs.jpeg

    Ability to export the log via csv would be great too. This would keep your DB less cluttered as you would purge the entries every…

    12 votes

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    6 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  9. Virus Sanner to find infected malicious files

    Hi, I have found my wordpress file corrupted by some malicious code due to which our site is running slow. This code was found in all functin.php files. I was not understanding suddenly why site performance got so much degraded. After checking all file and uninstalling plugin then too i didnt find reason for same. After long research i got to know that some code has been uploaded to function.php file. I haven't reseted file permission so its some server security lack that such code was uploaded. Now i want to scan file to check that no more infacted files…

    31 votes

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    10 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  10. IP Ranges

    Need to the ability to save IP ranges to security rather than one at a time.

    3 votes

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    2 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  11. Enable Encrypted RDS MySQL Database

    Enabling Encrypted MySQL Database on Amazon AWS would enable encryption at rest and improve security.

    This would be a truly unique offering (trust me, I have been researching this for days), one that I can't believe isn't more requested or offered given the hacks and breaches we have seen over the last few years.

    7 votes

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    2 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  12. Allow two-factor authentication with Duo

    Duo is a great platform for two-factor authentication and already supported by a great number of platforms. It would be very nice if it would also be supported by Cloudways.

    1 vote

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  13. Allow other SQL GUIs to connect to the database

    Cloudways should allow their users to connect to their databases with the MYSQL GUI of their choice. I was unable to use MySQL Workbench and Cloudways support essentially told me they couldn't help me because the tech believed there was an incompatibility with the OSX version and the Cloudways server. So I'm stuck using the Cloudways interface, which is not nearly as powerful as Sequel Pro.

    5 votes

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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  14. Another Reset Permission Setting - But Secure

    I see you have a reset permissions to - but we need a lock down reset permissions, one that goes 755 for folders and 644 for files. Your current one is great for releasing security temporarily, but after that, we need to resecure sitewide.

    2 votes

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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  15. Allow customers to create database users

    When having Master Credentials you con go to the MySQL Manager and create a user, but when you want to save you get:
    "Access denied; you need (at least one of) the CREATE USER privilege(s) for this operation"
    You should allow permissons for Master Credentials to creat DB users

    25 votes

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    10 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add Securi Auto Site Scan every 24 hours

    Add a securi site scan bundle for an extra $5 per month for a scan and report every 24 hours

    5 votes

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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  17. Single Sign-on / SAML authentication for access to the cloudways console

    Provide the ability to leverage SAML providers like Okta, OneLogin, or ADFS for single sign-on to the cloud console. This would improve security for as well as the user experience.

    8 votes

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    5 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  18. Two step verification - Sms instead of scanning bar code

    Instead of only scanning bar code, I would request you to add sms msg for this as all smartphones are not supportive. Thanks

    1 vote

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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add GoDaddy Hosting which include DDOS

    Godaddy Cloud Servers are about the same price as DigitalOcean and already provide DDOS protection by default. This information is something you will find if you call them for it's not listed on their website.

    1 vote

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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  20. Require SSH keys for login / SFTP

    Once SSH keys have been set up on a server, password login should be disabled, or at least have an option to disable it.

    13 votes

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    5 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
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