Service Improvement

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  1. Feature Request: Log analysis section

    I made contact via suppot chat and ask if it was possible to install GoAccess on my server for a visual and accurate log view.
    Since it was not possible all i can do is suggest to make a section on server panel to analyse server logs and have a clear vision of traffic and load.

    Gabriel G.

    3 votes

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  2. yubikey support

    would be great to add hardware 2FA devices with fallback to google auth or SMS.. :)

    3 votes

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  3. Integrate firewall with CDN

    There are probably many needed enhancements to the firewall. One that would be especially helpful would be to block traffic that doesn't originate through the CDN.

    For example, with Cloudflare, hackers can sometimes use historical dns records to discover your server's origin IP address. They can then circumvent Cloudflare's ddos and firewall features.

    An option in the Cloudways firewall to only accept traffic through the CDN would eliminate this whole class of vulnerabilities.

    13 votes

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  4. 4 votes

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  5. Ability to add multiple SSL certificates per application (neither wildcard nor SAN)

    If we have a multisite, we need a wildcard SSL for the subdomains. However if we go further, and provide custom domain (domain mapping) the problem comes that the SSL certificate is only for our domain not the mapped. Would be great if we can (even manually) create more than one certificate. SAN certificates is not the good option, since:

    • We are using the wildcard for the own subdomains.
    • There is a hard limit with the 100 domains.
    • All the custom domains would be listed as secondary domains in the certificate details.
    3 votes

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  6. Allow disabling of weak SSH key exchange algorithms

    PCI Compliance now regards weak ssh key exchange algorithms as a liability. There should be a way to disable them. It's fairly easy to set up in open-ssh: https://infosec.mozilla.org/guidelines/openssh#Configuration

    4 votes

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  7. 2 votes

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  8. Caution Notifications if the bandwidth about to touch the default ceiling limits

    Caution Notifications if the bandwidth about to touch the default ceiling limits in order to take steps on illegitimate/spam hits. This may safe guard the ignorant developers from incurring a heavy loss and in some cases losing their business. Please consider.
    Thanks and regards,
    Venkat Chinniah
    App Consultant & Architect

    2 votes

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  9. Fix security problem with Team Member

    My niche is high risk for online hacking. In Cloudways I can add a team member, which sends his un-encrypted password to his account. This is high risk. As owner of my account I should be able to change his password, and then I can share via a secure app like Last Pass. Please consider this a high priority request. Thank You

    2 votes

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  10. Force 2FA for Team Members

    As account owner, I can setup 2FA on the main account, but I can't force my team members (some of whom have full access) to do so. This obviously creates a security loophole.

    6 votes

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  11. Add ability to add multiple IP addresses at once in the Security panel

    Provide the ability to add multiple IP addresses at once in the Security panel for when we need to whitelist IPs for managewp and other services.

    2 votes

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  12. Fix password change system

    At the moment, when signing up there is no limit to password length, but when changing a password, it is limited to 20 characters. This results in the "old" password not being recognised correctly, presumably as it's looking for a password of maximum 20 characters.

    So if you create a password with more than 20 characters as your first password, you can't change it without logging out and doing "forgotten password". Rubbish!

    1 vote

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  13. Provide an Edit feature for the admin panel URL path name

    Vendors (magento) recommend changing the control panel name from "admin" to something else, it would be great if you can provide an edit facility so we can modify the admin URL so that we can launch the control panel from within cloudways as it only permits the default control panel name.

    0 votes

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  14. Changing MySQL Password in Cloudways Console Updates wp-config.php

    It seems logical that updating the password for MYSQL ACCESS in the Cloudways Application Management Access Details would also update the wp-config.php for that application to reflect the new password. But it does not?

    1 vote

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  15. password

    Please allow users to insert special characters to change cloudways account password. because a password is used as security gate to enter into any account so it's very essential thing for every Cloudways user to set A Strong Password..

    1 vote

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  16. Spectre and Meltdown

    Please advise about specific measures did you take regarding Spectre and Meltdowns recent announced threats in order to give a word of trust to our final customers

    3 votes

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  17. Have a KB/support article regarding password requirements.

    The areas for passwords: Master Credentials, MySQL Access, and Application Credentials are different. It makes it difficult to use a password manager's generator.

    1 vote

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  18. Firewall Management + fail2ban support

    It would be useful to have the ability to configure the default firewall rules at server level, rather than relying on htaccess files which are useless for managing large data sets (i.e. IP lists/ranges).

    Additionally, having fail2ban installed and bridging between the firewall would be extremely helpful for using plugins like wp-fail2ban, which automatically bans "bruteforce" login attempts at server level, rather than application level.

    24 votes

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    4 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add to CloudwaysCDN DDoS Protection and WAF

    Now that there is a Partnership With StackPath this shouldn't be hard. Add another option, charge more, but add the possibility please. If you look at the comments about CloudwaysCDN on the Facebook Group and on the blogpost about it you'll see there is a demand for it.

    18 votes

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    2 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  20. SSH On Warning / Auto Off

    It would be great to have some visual reminder on every page of your App settings that SSH is turned on with a simple button to disable it.

    Even better would be option to "Turn On for 1 Hour" or something like that so it automatically shuts off without you having to remember to shut it off.

    2 votes

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