Service Improvement

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  1. Provide an Edit feature for the admin panel URL path name

    Vendors (magento) recommend changing the control panel name from "admin" to something else, it would be great if you can provide an edit facility so we can modify the admin URL so that we can launch the control panel from within cloudways as it only permits the default control panel name.

    1 vote

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  2. Virus Sanner to find infected malicious files

    Hi, I have found my wordpress file corrupted by some malicious code due to which our site is running slow. This code was found in all functin.php files. I was not understanding suddenly why site performance got so much degraded. After checking all file and uninstalling plugin then too i didnt find reason for same. After long research i got to know that some code has been uploaded to function.php file. I haven't reseted file permission so its some server security lack that such code was uploaded. Now i want to scan file to check that no more infacted files…

    36 votes

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  3. Enable/ Disable mod_security

    Please add Enable/ Disable for mod_security . This will increase our servers and applications security.

    7 votes

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  4. Security Log for Team Members

    I would love to see some form of a actions/security log which is stores X amount of entries per month.

    What Security/Actions Log?

    Ability to track who has logged in from where.
    Which Team Member has moved, created, deleted applications.
    Which Team Member has changed a setting within Servers/Applictions.

    Any other detailed information.

    Here is an example that PHPBB uses, or Wordpress Security Audit which has similar functions as to what im suggesting.

    http://cdn.inmotionhosting.com/support/images/stories/edu/phpbb/maintenance/mod-log.png
    http://files.staticfsr.org/files/images/PhpBB%203%20Admin%20Logs.jpeg

    Ability to export the log via csv would be great too. This would keep your DB less cluttered as you would purge the entries every…

    13 votes

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  5. Cloud Firewalls

    Will you offer a service similar to Cloud Firewalls, as provided by Digital Ocean? You can check the link here: https://blog.digitalocean.com/cloud-firewalls-secure-droplets-by-default/

    6 votes

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  6. Please make your cloud server SOC2 compliant.

    Please make your cloud server SOC2 compliant.

    3 votes

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  7. Allow customers to create database users

    When having Master Credentials you con go to the MySQL Manager and create a user, but when you want to save you get:
    "Access denied; you need (at least one of) the CREATE USER privilege(s) for this operation"
    You should allow permissons for Master Credentials to creat DB users

    26 votes

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  8. Enable Encrypted RDS MySQL Database

    Enabling Encrypted MySQL Database on Amazon AWS would enable encryption at rest and improve security.

    This would be a truly unique offering (trust me, I have been researching this for days), one that I can't believe isn't more requested or offered given the hacks and breaches we have seen over the last few years.

    7 votes

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  9. IP Ranges

    Need to the ability to save IP ranges to security rather than one at a time.

    3 votes

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  10. Add BitNinja.io security for both Server and Apps

    Would be great having this installed as an option. Would protect server and all the Apps installed so we don't necessary have to go for Sucuri for each single App when clients cannot afford.

    38 votes

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  11. Single Sign-on / SAML authentication for access to the cloudways console

    Provide the ability to leverage SAML providers like Okta, OneLogin, or ADFS for single sign-on to the cloud console. This would improve security for as well as the user experience.

    10 votes

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  12. Require SSH keys for login / SFTP

    Once SSH keys have been set up on a server, password login should be disabled, or at least have an option to disable it.

    13 votes

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  13. HSTS (Strict Transport Security)

    Hi,

    Do you support HSTS (Strict Transport Security) in the future? Maybe it will add more security.

    37 votes

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  14. fail2ban

    I was wondering if fail2ban was available on cloudways instances. I would love managing login attempts and throttling bots with it.
    This could even be integrated in the console at application level.

    I know I can do this with WordFence and others, but it's so much more efficient. Doing this kind of thing with WP plugins is so inefficient, it still require PHP processes.

    While not replacing a full DDoS and WAF service, this is probably still a good affordable and efficient protection and I have the feeling that is being already used for handling ssh login attempts.

    24 votes

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  15. Add Blacklist section in your security tab

    The current server management console, has a n area where we can whitelist our IP address to avoid lockout problems. But could we also get for our servers a blacklist option?

    There are multiple WordPress sites I manage. And you have no idea how many hacking attempts I get daily. Being able to block the ip addresses from where these attempts are coming from...could really help us secure our WP sites even more.

    118 votes

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  16. Allow firewall options

    Allow us to customise the firewall (to define which port numbers can be opened)

    46 votes

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  17. SFTP access by white listed IP only

    SFTP access should be able to be set to only accept a white listed IP address.

    14 votes

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  18. 5 votes

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  19. Different MySQL users - one for managing database and one with limited permissions for usage in scripts

    As many apps stores MySQL credentials in a plain text inside code. I suggest to provide us with 2 MySQL users
    1) Admin user - with the most wide permissions
    2) Script user - allowed only to manipulate with rows (CRUD)

    This is common security practice on other hostings.

    55 votes

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  20. 2 votes

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