Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. keep staging environment out of the index

    We don't want your staging site appearing in search results, so we suggest to prevent Google from indexing its content. maybe by forcing a new Robots.txt or Blacklist search engines IPs

    4 votes

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  2. Email pdf copy of invoices

    It would be benficial to have our invoices emailed to us. As a business owner the time taken to login and download invoices is time consuming.

    4 votes

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  3. add a dark mode when on the server and application screens

    A traditional dark mode with a dark grey background and the app boxes also a darker colour so the screen isn't a bright white light 24/7

    4 votes

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  4. Allow restore points to be cloned to staging

    Often, I have glitches that creep in to my websites, It would be good to be able to clone a restore point to the staging server so I can see an old version or perhaps get some files back that I have deleted or revert to a css versions from a few days ago. Currently, I have to restore to live (not ideal!!) then make a staging site then revert back to pre restore.

    4 votes

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  5. Extend Account Login Time

    I am constantly getting logged out of my account all day long and in every browser. If someone is working at home on a private computer, isn't there a way to stay logged in as long as one wants or at least for a few days before getting logged out. It constantly is slowing up one's workflow. Thanks.

    4 votes

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  6. 2GB RAM and 2 Core which is available in Digital Ocean but not in CW

    I miss having 2GB RAM and 2 Core which is available in Digital Ocean but not in Cloudways. This would be the perfect balance for my Woocommerce website.

    Thanks

    4 votes

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  7. Mailbox server

    NEed incoming and outgoing mail box server softwares like webmail, horde at application & server levels. Rackspace is expensive as we work with more employees in an organization.

    4 votes

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  8. Let me backup to my own storage

    Cloudways is shaping up as a potentially good option for me however I need to be able to backup to my own storage in the event something goes wrong with Cloudways.

    It would be ideal to choose between Cloudways own backup option and my own using S3/Google nearline etc.

    4 votes

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  9. preconfigured hosting plan with affiliate code

    Would be good if there would be a way for me to preconfigure a hosting plan to then link to for my client to sign up with using my affiliate code. Basically, I want to choose the server host, the location, and the plan size. Then have a link to that which I can send to my client.

    4 votes

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  10. Two factor authentication deactivation (in case of device loss)

    It would be nice to deactivate the two factor authentification by proving our identity in case we lose our phone or device we use. Now we have to pass through the chat and it would be nice if it were more automatic.

    4 votes

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  11. Receive alert also in mobile with SMS (In case the services are stucked)

    "In case the services are stucked , then our system automatically generates an email on your provided email address."

    I suggest to receive the alert also in my mobile with SMS,
    just to prevent downtimes, faster,

    4 votes

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  12. vultr india

    Hi sir, hope you are well. I think you know vultr has launched an Indian server in Mumbai city almost 1 month ago, but still, it's not added to vultr, will you include vultr India in cloudways? Because I want to create a Vultr Indian server droplet. because I am waiting for this feature for a long time,

    Why do I want a vultr Indian server?

    • My 98% of site traffic belongs from India.
    • Vultr server well optimized
    • It's Faster than the digital ocean, Linode, or other
    • Almost 100% uptime -CPU Performance Very Good
    3 votes

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  13. Add another primary owner or give the team member the ability to add people to the team.

    I have an agency and I need to have someone other than myself be able to add/remove team members without them using my login. Can we add a feature for us to choose other team members to have the privileges to add / remove team members?

    3 votes

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  14. Cloudways-Cloudflare WAF Management

    I would hope to manage Cloudflare WAF directly. Use cases could be blocking TOR traffic or traffic from specific countries. Thanks

    3 votes

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  15. redirect users back to where they were before session timeout

    As a developer, i am continously pushing changes via git deployment interface, but throughout the day my session ends and i am logged out.

    When i log back in i have to go finding my application and git screen again.

    It would be great if the cloudways interface could remember where i was when the expired session logs me out, and when i log back in it remembers then i can perform the git pull i tried to do before i was logged out.

    Or better yet an option to set my own timeout values as that kind of security…

    3 votes

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  16. Cloudways app

    Have you considered creating a server / application management app for ios and android?

    Your interface is already pretty app-like.

    It would be great to be able to adjust basic settings and respond to monitoring issues while on the run.

    3 votes

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  17. Kindly Add Debit Card and Net-banking Payment For Customers

    Kindly Add Debit Card and Net-banking Payment For Customers , your process is without credit card people cant buy your server,in most of the people don't have credit card transactions in india

    3 votes

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  18. Add Stockholm as datacenter as soon as AWS opens up there this year.

    I belive you would be the first managed hosting with datacenter for the nordic countries

    3 votes

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  19. Add pricing plans

    Put back the a 2GB RAM, 2 Core Processor VULTR plan in your Pricing. Your support agent that this is possible because VULTR is an upstream provider.

    3 votes

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  20. Let us select our own Digital Ocean Server Droplet

    It would be great if you can let us select our own server for Digital Ocean. I am an affiliate who promotes various hosting companies.

    As you know, Digital Ocean offers you $25 for every referral who successfully signed up with Digital Ocean.

    So it is not feasible for me to use CloudWays.

    I won't mind paying the server management charges.

    3 votes

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