Service Improvement

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  1. Mailbox server

    NEed incoming and outgoing mail box server softwares like webmail, horde at application & server levels. Rackspace is expensive as we work with more employees in an organization.

    4 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. allow bash profiles

    As a developer I'm drawn to hosts where I can set up my own bash profiles and use ssh, so I can recreate the same workflow on many sites. Would appreciate the ability to do so here.
    I'm in the habit of binding "rm" to "rm -i" for one thing, which is all of a sudden a very dangerous habit that I'm in.
    I don't know the security risks very well to allowing profile creation, but I've seen many hosts allow it.

    5 votes
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  3. 1 vote
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  4. Transfer Billing To Another Account (With Affiliate Commission)

    It would be great, especially for freelancers and agencies, to be able to create a new server with an application and then transfer the server to another account for billing. (Just like Flywheel does.)

    I am aware of this feature https://support.cloudways.com/how-to-transfer-server-to-another-account/ but I don't believe the affiliate commission is gained from such transfer. Please correct me if I'm wrong.

    Another great feature that would go well with this one is to setup test/demo sites for clients at no charge: http://feedback.cloudways.com/forums/203824-service-improvement/suggestions/17827789-providing-a-test-server

    11 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Take a backup right before deleting a trial server (so it can be recovered to latest state)

    I have just finished a trial account. Very happy with the initial trial, wanted to pay via PayPal which in itself was a problem (waiting for it to be setup).

    When the trial was expiring I asked the customer support to enable Paypal payments and asked if I would be able to continue from where I left off. I was told nothing is removed for 7days after the trial.

    After finally managing to pay via PayPal my trial account was restored to a state of 6am in the morning....although my trial didn't expire to later in the afternoon.

    I even…

    1 vote
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  6. Easy Google G Suite Integration (as SMTP gateway)

    Being able to easily integrate G Suite (Google Apps) would be great. We have all of our email setup through G Suite and it is a popular email service. Like the SMTP add-on, but for G Suite.

    This goes hand and hand with being able to access the DNS add-on directly.

    I don't mind paying extra, but the way things are setup is really confusing.

    69 votes
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    6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Have blockstorage as backup target

    We should be able to purchase blockstorage and be able to have backups stored on said blockstorage (preferably non-ssd) for the providers that support it.

    That way we can keep any quantity of backups that we require.

    3 votes
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  8. Horizontal scaling

    Scale by adding more machines into your pool of resources

    14 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Su PHP in your platform

    I hope you can implement Su PHP on your platform. It is needed for some Wordpress themes.

    1 vote
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  10. Let me backup to my own storage

    Cloudways is shaping up as a potentially good option for me however I need to be able to backup to my own storage in the event something goes wrong with Cloudways.

    It would be ideal to choose between Cloudways own backup option and my own using S3/Google nearline etc.

    3 votes
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  11. Make pricing more transparent (and understandable)

    I'm not asking you to be the cheapest but make it clear how your pricing works. My specific issue is with the way Google Cloud instances are marked up. The highlighted instance has what seems a reasonable 30% margin whereas a larger instance ends up 255% more expensive than Google Cloud itself.

    Server Pilot (i know, not quite the same) have a fixed $ fee per server you maintain with them. This makes sense as if you were pricing based on 'effort', there's no additional effort for you should I choose to use a higher spec'd VM.

    7 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Give PROCESS access to the DB for performance monitoring

    Having PROCESS access to the Database will allow for us to use monitoring tools so that we can better determine what tuning needs to be done on the DB server would be extremely helpful.

    1 vote
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  13. Decrease of Price For Vultr Servers

    We all know that Vultr recently decreased their Server Pricing.

    It's now offering 512MB Server fro 2.5$ and 1GB Server for 5$

    But Cloudways is charging insanely on top of that for offering Vultr Servers.

    For 5$ Vultr Plan ( 1GB Server ), We need to pay 11$. That is 220% more than what we pay at Vultr

    This insane price is for the other plans too. And, There's no 2.5$ plan option in CloudWays.

    please support this feedback until CloudWays changes the pricing.

    317 votes
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    28 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. 3 votes
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  15. DNS Server

    The ability to have a BIND DNS server and host it.

    2 votes
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  16. Ability to Work on Apps while Process is Running on Server

    It seems kind of strange that when I install and app to a server I am not able to do anything else on the server. I know it says the adding of a new app only takes about 2 min, but some times it takes longer(currently it has been running for 15min for me) during this time if I try to access another App it tells me the server is busy. This seems very inefficient especially if you have multiple people working on the apps and server. It would be great if I was able to still have access to…

    3 votes
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  17. Alert When Emails are Trying to be Sent from the Server Instead of 3rd Party or add-on

    It would be very helpful for monitoring purposes and quality control purposes if we could be alerted when emails are trying to be sent from the server instead of 3rd party or add-on.

    For example I have a plugin that allows me to setup emailing through mandrill on a site by site basis. This allows for better tracking. In some cases the sites are not able to communicate with mandrill and it falls back to using wp_mail() which would try to get the server to send out the email. Since Cloudways doesn't support emailing from servers these emails fail silently.

    1 vote
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  18. More repositories to one application

    Now we can add only one repository do application from admin panel - If I want to add another repository I must to do it via SSH - this is
    impediment and totally incomprehensible.

    Thanks.

    1 vote
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  19. 2 votes
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  20. Offer an API Gateway service that manages RESTful endpoints to SQL databases

    Provide endpoint mapping, user and authentication management for accessing data via RESTful api calls to the SQL databases. Include Swagger as a means of specifying/ testing the API's

    1 vote
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