I was setting up a trial account to evaluate Cloudways. I created a server on DigitalOcean, but noticed only after creation that the default location was set to London.

Being in the US, I wanted to recreate it in the SF or NY zone. So I clicked to delete the server.

Immediately after deleting, I was presented with a message stating that my 14-day trial account was now expired... just minutes in.

I'm fine with a one server limit, but I would expect that to be limited to one simultaneous instance.

In lieu of that, it would have been nice to have been warned that the action of deleting the server was going to terminate my trial.

Another option would be rephrase "14-Day Trial" to something more accurate. Like "Limited Trial" or "Take a Test Drive". Then be really clear that the trial account is limited to a single instance of a single server, up to 14 days.

It would have also been a great thing if I could have linked my existing DigitalOcean account to Cloudways. I didn't have that option, but I did read an article explaining why Cloudways doesn't allow this.

Ultimately, I was unable to evaluate the service. Since I would not be able to use my existing infrastructure even if I did have a chance to try Cloudways, probably for the best and I'll move on.

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The article is here: https://www.cloudways.com/blog/gutenberg-wordpress-custom-post-type/

The fix is in the comment by John Laprairie who provides an extended list of array values for 'supports'.

In particular, at least the 'title' value is required or when a new CPT is added, there will be no 'Add Title' field in the Gutenberg editor and no way to add a title for the CPT.

It's easy to overlook the correct comment and simply use the code in the article with the expectation that it should work, without having to spend considerable time debugging. Maybe there has been an update to Gutenberg which requires the 'title' value, after this article was initially written 11 months ago.

The article was written February 11, 2019 , the comment with the correct code was written 5 months ago (August 2019). IMHO it's a pretty poor show that it is still not corrected in January 2020 and isn't on a par with other articles I have read on Cloudways.

BTW, this 'feedback' subdomain appears not to have a SSL certificate. Just sayin'.

Hi

I notice that recently you have put in place tools which force a strong username and password for staging sites. Previously the username and password could be anything at all.

I'd like to suggest that you should roll back this change. Although (of course!) I am wholly in agreement that passwords should be strong in almost all cases, I believe that staging sites should have an option for this not to be the case.

Why?

1. Mainly - because the most obvious use case here is for sharing with a client. Whereas we could previously have for instance "demo" and client name as u/p (easily memorable both for us and for clients) - now we have to create and constantly re-share passwords when the client can't remember how to get in




2. Password managers don't normally offer the option to save popup NTCR-style passwords like this so we have to resort to logging into the CloudWays interface to see what is set




3. The actual thing that is being passworded isn't very sensitive - and actually shouldn't be. A staging site is almost always just a copy of a live site where tech changes have been made. In our case, the only reason for passwording it in the first place is that we don't want Google and other bots spidering it - it isn't sensitive at all.




4. If you left this option so that you had a warning there about weak passwords - "Are you SURE you don't want a strong password for this?" then IT people like myself can make a call on whether to set it as strong or weak, depending on use case. Mandating it in the way you do is preaching to an already tech-savvy audience!