I would like to register two email addresses on cloudways account. One would be only for IT technical issues and the other one would be only for financial issues. So all payment alerts and emails would be sent to financial department email id and all emails about technical issues would be sent to our IT department email.

Thanks.
Best Regards,
Eduardo Felippetto.

We manage websites for our clients and would like the ability to add a client as a billing team member so they get the invoice. however we would like to be able to set a markup cost to the server to cover our management costs.

It would be nice to be able to boost performance briefly by purchasing some temporary resources and then to be able to go back down, during development

Please add a tool in CW website - probably near the server location selector - that helps us to ping the server locations from browser, to make it easier to select the best server location for our site.

It would be benficial to have our invoices emailed to us. As a business owner the time taken to login and download invoices is time consuming.

At the moment the identifier that's sent through to new relic is "woocommerce-000000-0000000.cloudwaysapps.com" which makes it really hard to monitor 130 sites as I don't know which site is which. It would be great if there was a way to make it the primary domain instead.

A traditional dark mode with a dark grey background and the app boxes also a darker colour so the screen isn't a bright white light 24/7

I am looking for the option to select the time frame for the logout session in Cloudways platform by myself

Often, I have glitches that creep in to my websites, It would be good to be able to clone a restore point to the staging server so I can see an old version or perhaps get some files back that I have deleted or revert to a css versions from a few days ago. Currently, I have to restore to live (not ideal!!) then make a staging site then revert back to pre restore.

When viewing the Monitoring / Details server tab you can see charts which display data for a selected period, e.g. 7 days. I would like to see an average somewhere for the displayed data.

So currently, when you create a local backup of your server the file is simply called:"backup.tgz".

To make everyones life easier, why not add the date and time to the filename so its called:"backup27112019__0030.tgz" or something similar for example.

I tried to register and my phone was out of service, I was asked to give my phone number, and as soon as I gave it, there was a text sent I could not retrieve, and it wouldn't let me start over. I tried to delete the account months ago and just checked back and it's still not deleted. So I still can't get started. you should change this so you get more business and customers aren't forced to use a different service.

The maximum time limie for Laravel Queue jobs is set at about 15 minutes - because the "Timeout" field only allows 3 characters.

This seems like an arbitary limit, and a failry short one for some use cases.

I'd like to increase that to at least 4 digits (almost 3 hours), or 5 (almost 28 hours) or to let us remove the limit entirely.

I know the limitations want to avoid us breaking our servers, so if there's a reason CloudWays servers can only support 15 minutes of Queue Jobs then it would be useful to have that explained somewhere.

I am constantly getting logged out of my account all day long and in every browser. If someone is working at home on a private computer, isn't there a way to stay logged in as long as one wants or at least for a few days before getting logged out. It constantly is slowing up one's workflow. Thanks.

the timezone database is not filled by default: so these queries fail:

SELECT CONVERT_TZ( "2019-08-26 07:06:09",'Europe/Amsterdam', 'UTC');

Please make an option to install / update the timezone database
https://dev.mysql.com/doc/mysql-g11n-excerpt/5.7/en/time-zone-support.html#time-zone-installation

Please make it possible to access a server from multiple accounts, or allow me to use the same email address to access multiple accounts. I keep using up my email addresses to start client projects and can't re-use them.

Have you considered creating a server / application management app for ios and android?

Your interface is already pretty app-like.

It would be great to be able to adjust basic settings and respond to monitoring issues while on the run.

Please add Telegram as a new channel for CloudwaysBot
https://telegram.org
Thanks