I would like to register two email addresses on cloudways account. One would be only for IT technical issues and the other one would be only for financial issues. So all payment alerts and emails would be sent to financial department email id and all emails about technical issues would be sent to our IT department email.

Thanks.
Best Regards,
Eduardo Felippetto.

We manage websites for our clients and would like the ability to add a client as a billing team member so they get the invoice. however we would like to be able to set a markup cost to the server to cover our management costs.

It would be nice to be able to boost performance briefly by purchasing some temporary resources and then to be able to go back down, during development

Please add a tool in CW website - probably near the server location selector - that helps us to ping the server locations from browser, to make it easier to select the best server location for our site.

I am looking for the option to select the time frame for the logout session in Cloudways platform by myself

On the list of applications, there is pagination on the top right. However, if a user scrolls down, he has to go to the top of the page again. Adding one more pagination on the application page will be nice.

When viewing the Monitoring / Details server tab you can see charts which display data for a selected period, e.g. 7 days. I would like to see an average somewhere for the displayed data.

So currently, when you create a local backup of your server the file is simply called:"backup.tgz".

To make everyones life easier, why not add the date and time to the filename so its called:"backup271120190030.tgz" or something similar for example.

I tried to register and my phone was out of service, I was asked to give my phone number, and as soon as I gave it, there was a text sent I could not retrieve, and it wouldn't let me start over. I tried to delete the account months ago and just checked back and it's still not deleted. So I still can't get started. you should change this so you get more business and customers aren't forced to use a different service.

the timezone database is not filled by default: so these queries fail:

SELECT CONVERT_TZ( "2019-08-26 07:06:09",'Europe/Amsterdam', 'UTC');

Please make an option to install / update the timezone database
https://dev.mysql.com/doc/mysql-g11n-excerpt/5.7/en/time-zone-support.html#time-zone-installation

Please make it possible to access a server from multiple accounts, or allow me to use the same email address to access multiple accounts. I keep using up my email addresses to start client projects and can't re-use them.

Please add Telegram as a new channel for CloudwaysBot
https://telegram.org
Thanks

Since we can't have access to the server logs, it would be great to be able to zoom into the broader monitoring graphs to get a better idea of the server's performance.

For example if I'm looking at CPU usage for a Month, it is averaged, so I don't really see the actual numbers. Granularity gets lost ... It would be very useful to be able to zoom into the first week/day/hour of the month, since the logs for this are already there.

Allow user to create their own restore point at any time

It would be great if we can just change ownership of a server. For example, my account. I am using my company Google account to handle our servers, etc on cloudways but maybe it needs to be owned by a generic company account in the event there is employee turnover or I leave the company. Then there would be no way to fully access the servers under my account that the company may need to access if, my account is ever removed.

Knowledge Base about Advanced Cron-Jobs wit better description about the possibilities of Advanced Cron-Jobs:

• do output with cron-script.php >> cron-script-output.txt
• different possible to execute like for php «31 04 * * * php pathToPhpScript/....»
• what is the base-path for cron-scripts, or do I have to use always absolute-path
• examples like (abstract): DD HH DD MM dOfWeek interpreter [absPathToScript] >> [absPathToOutputFile]
• examples like real (pseudoreal) 31 04 * * * php /home/121954.cloudwaysapps.com/txsjrjwqax/publichtml/cron-script-1.php >> /home/121954.cloudwaysapps.com/txsjrjwqax/publichtml/output-cron-script-1.txt