Please add a tool in CW website - probably near the server location selector - that helps us to ping the server locations from browser, to make it easier to select the best server location for our site.

A traditional dark mode with a dark grey background and the app boxes also a darker colour so the screen isn't a bright white light 24/7

I am looking for the option to select the time frame for the logout session in Cloudways platform by myself

Often, I have glitches that creep in to my websites, It would be good to be able to clone a restore point to the staging server so I can see an old version or perhaps get some files back that I have deleted or revert to a css versions from a few days ago. Currently, I have to restore to live (not ideal!!) then make a staging site then revert back to pre restore.

When viewing the Monitoring / Details server tab you can see charts which display data for a selected period, e.g. 7 days. I would like to see an average somewhere for the displayed data.

So currently, when you create a local backup of your server the file is simply called:"backup.tgz".

To make everyones life easier, why not add the date and time to the filename so its called:"backup27112019__0030.tgz" or something similar for example.

I tried to register and my phone was out of service, I was asked to give my phone number, and as soon as I gave it, there was a text sent I could not retrieve, and it wouldn't let me start over. I tried to delete the account months ago and just checked back and it's still not deleted. So I still can't get started. you should change this so you get more business and customers aren't forced to use a different service.

The maximum time limie for Laravel Queue jobs is set at about 15 minutes - because the "Timeout" field only allows 3 characters.

This seems like an arbitary limit, and a failry short one for some use cases.

I'd like to increase that to at least 4 digits (almost 3 hours), or 5 (almost 28 hours) or to let us remove the limit entirely.

I know the limitations want to avoid us breaking our servers, so if there's a reason CloudWays servers can only support 15 minutes of Queue Jobs then it would be useful to have that explained somewhere.

I am constantly getting logged out of my account all day long and in every browser. If someone is working at home on a private computer, isn't there a way to stay logged in as long as one wants or at least for a few days before getting logged out. It constantly is slowing up one's workflow. Thanks.

the timezone database is not filled by default: so these queries fail:

SELECT CONVERT_TZ( "2019-08-26 07:06:09",'Europe/Amsterdam', 'UTC');

Please make an option to install / update the timezone database
https://dev.mysql.com/doc/mysql-g11n-excerpt/5.7/en/time-zone-support.html#time-zone-installation

Please make it possible to access a server from multiple accounts, or allow me to use the same email address to access multiple accounts. I keep using up my email addresses to start client projects and can't re-use them.

Have you considered creating a server / application management app for ios and android?

Your interface is already pretty app-like.

It would be great to be able to adjust basic settings and respond to monitoring issues while on the run.

Please add Telegram as a new channel for CloudwaysBot
https://telegram.org
Thanks

Since we can't have access to the server logs, it would be great to be able to zoom into the broader monitoring graphs to get a better idea of the server's performance.

For example if I'm looking at CPU usage for a Month, it is averaged, so I don't really see the actual numbers. Granularity gets lost ... It would be very useful to be able to zoom into the first week/day/hour of the month, since the logs for this are already there.

Allow user to create their own restore point at any time

It would be great if we can just change ownership of a server. For example, my account. I am using my company Google account to handle our servers, etc on cloudways but maybe it needs to be owned by a generic company account in the event there is employee turnover or I leave the company. Then there would be no way to fully access the servers under my account that the company may need to access if, my account is ever removed.

Knowledge Base about Advanced Cron-Jobs wit better description about the possibilities of Advanced Cron-Jobs:

• do output with cron-script.php >> cron-script-output.txt


• different possible to execute like for php «31 04 * * * php pathToPhpScript/....»


• what is the base-path for cron-scripts, or do I have to use always absolute-path


• examples like (abstract):
  DD HH DD MM dOfWeek interpreter [absPathToScript] >> [absPathToOutputFile]


• examples like real (pseudoreal)
  31 04 * * * php /home/121954.cloudwaysapps.com/txsjrjwqax/publichtml/cron-script-1.php >> /home/121954.cloudwaysapps.com/txsjrjwqax/publichtml/output-cron-script-1.txt