Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
250 results found
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Let us select our own Digital Ocean Server Droplet
It would be great if you can let us select our own server for Digital Ocean. I am an affiliate who promotes various hosting companies.
As you know, Digital Ocean offers you $25 for every referral who successfully signed up with Digital Ocean.
So it is not feasible for me to use CloudWays.
I won't mind paying the server management charges.
3 votes -
Have blockstorage as backup target
We should be able to purchase blockstorage and be able to have backups stored on said blockstorage (preferably non-ssd) for the providers that support it.
That way we can keep any quantity of backups that we require.
3 votes -
The API endpoint GET /server/{server_id}/diskUsage should return information in MB instead of GB
Because especially on small size servers GB doesn't say much.
3 votes -
Ability to Work on Apps while Process is Running on Server
It seems kind of strange that when I install and app to a server I am not able to do anything else on the server. I know it says the adding of a new app only takes about 2 min, but some times it takes longer(currently it has been running for 15min for me) during this time if I try to access another App it tells me the server is busy. This seems very inefficient especially if you have multiple people working on the apps and server. It would be great if I was able to still have access to…
3 votes -
Please add any India based server
Please add any India based server
3 votes -
forwards domain to another
forwards domain to another.
3 votes -
3 votes
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SFTP Mode Like Pantheon
One thing I love about Pantheon is that it already has a GIT server. Secondly, the most fantastic part is that it doesn't add any code in the install until its committed through pantheon's dashboard... in short mimics GIT Push.
3 votes -
Email alerts - technical alerts to one email id and server and billing related alerts to other
I would like to register two email addresses on cloudways account. One would be only for IT technical issues and the other one would be only for financial issues. So all payment alerts and emails would be sent to financial department email id and all emails about technical issues would be sent to our IT department email.
Thanks.
Best Regards,
Eduardo Felippetto.3 votes -
Allow markup of a servers cost and send the bill to client
We manage websites for our clients and would like the ability to add a client as a billing team member so they get the invoice. however we would like to be able to set a markup cost to the server to cover our management costs.
3 votes -
Resource Boost
It would be nice to be able to boost performance briefly by purchasing some temporary resources and then to be able to go back down, during development
3 votes
AdminCloudways
(Admin, Cloudways)
responded
Thomas please check out update.
Cloudways Team
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Ping server locations
Please add a tool in CW website - probably near the server location selector - that helps us to ping the server locations from browser, to make it easier to select the best server location for our site.
3 votes -
Secutiry
Can a security firm that specializes in event security provide safe and unobstructed screening services?
2 votes -
Invoices available as CSV download
I have numerous servers and need to split out the costs and work out each clients bill before I can pass it to our Accounts Department. A CSV download of an invoice would make this easier. I currently have to use a PDF to CSV convertor which is not that accurate.
2 votes -
Implement auto-scaling infrastructure
The ability to set Cloudways to automatically scale server infrastructure to handle current traffic, and provide the necessary resources automatically would be wonderful. Also would be great to add more servers automatically as needed when a server has maxed out settings and performance.
2 votes -
Change Username Email from UI
I wanted to change the username email from my websites so that it would not be my personal email...so I contacted Cloudways and they said I needed to change my account email so I did that which was not so convenient and after that the usernames still did not change and they said it wouldn't affect the UI... How am I supposed to copy paste now that I changed the username on WordPress itself? Can we please have this fixed. Thank you
2 votes -
Have more users with super admin permissions
A common use case is that the business owner or someone administrative will own the account, but someone else (like IT manager) would be actually managing the systems.
Right now, the main account holder is the only person who can add users so it brings the top cat to do crappy techy work they hate doing. We need a way to grant permissions to another member with full capabilities.
2 votes -
I want to have an allert when my website is down.
I want to have an allert when my website is down. via mail please. Especially on my website www.thetoothbrushexpert.com
2 votes -
iOS mobile app for complete and easy management of cloudways platform.
Please create an iOS app so I can easily manage your platform and get timely notifications.
2 votes -
Time frame for the logout session
I am looking for the option to select the time frame for the logout session in Cloudways platform by myself
2 votes
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