Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
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19 votes
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Knowledge Base for Advanced Cron-Jobs
Knowledge Base about Advanced Cron-Jobs wit better description about the possibilities of Advanced Cron-Jobs:
- do output with cron-script.php >> cron-script-output.txt
- different possible to execute like for php «31 04 * * * php pathToPhpScript/....»
- what is the base-path for cron-scripts, or do I have to use always absolute-path
- examples like (abstract): DD HH DD MM dOfWeek interpreter [absPathToScript] >> [absPathToOutputFile]
- examples like real (pseudoreal) 31 04 * * * php /home/121954.cloudwaysapps.com/txsjrjwqax/publichtml/cron-script-1.php >> /home/121954.cloudwaysapps.com/txsjrjwqax/publichtml/output-cron-script-1.txt
2 votes -
Shell script for migrating via Terminal
Can you provide a cPanel > Cloudways SSH script that we can run in the terminal and change the parameters for each site (we used one similar once to migrate 30+ sites from Plesk to Virtualmin). It's simple to use once you have copied and pasted the settings for each migration
1 vote -
Share benchmarks to know which is the best service that fits our projects
I have read many reviews with different benchmarks, but for new people like me, it would be nice to have some documentation to know which server and which plan fits our project, based on the number of pageviews, CMS, etc.
1 vote -
2 votes
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Add pricing plans
Put back the a 2GB RAM, 2 Core Processor VULTR plan in your Pricing. Your support agent that this is possible because VULTR is an upstream provider.
3 votes -
Enable subdomains for apps using backend and frontend with same DB
Enable the possibility to create esily subdomains for alternate access to the app. For example myapp.com and backend.myapp.com.
2 votes -
Virtual Windows Servers, Windows Apps with Sql Server add-on
It woult be great if you could implement and offer that kind of solutions. I know that Vultr offefrs Windows solutions
8 votes -
Allow to install webmin
Allow to install Webmin in any server or have by default with any application
2 votes -
Let us select our own Digital Ocean Server Droplet
It would be great if you can let us select our own server for Digital Ocean. I am an affiliate who promotes various hosting companies.
As you know, Digital Ocean offers you $25 for every referral who successfully signed up with Digital Ocean.
So it is not feasible for me to use CloudWays.
I won't mind paying the server management charges.
3 votes -
Add file (img) storage and organization ability
There is currently no way to store images in a folder on the server and view them without the exact URL. I recommend adding a feature like this. It's pretty basic and a helpful function.
1 vote -
Allow restricted server access but full app access to team members
Lets say you have a staging server with multiple apps/sites on it. A dev on your team might be working on multiple apps on that server, and need access to all of them.
This is currently not possible, unless you also give FULL server access to that team member. Which then means that just because the person should be able to access and work with all the apps on the server, he/she also has access to potentially harmful settings such as package control, scaling, and even server deletion.
Simply, all the permission checkboxes are good as they are, but we…
2 votes -
distributed architechure
I think it will be good to have more flexibility in server options. Like having separate server for web and database. Having clusters of servers. This enables to serve large customers
1 vote -
Pricing page should list how many visitors each plan serves
Hello,
Your web site should list front and center, on the home page and the pricing and plans pages, how many visitors each plan serves...E.g., 17/month ... 30-40k visits monthly
34/month ... 100k monthly, etc
This info is not easily found and it is frustrating.1 vote -
Mailbox server
NEed incoming and outgoing mail box server softwares like webmail, horde at application & server levels. Rackspace is expensive as we work with more employees in an organization.
4 votes -
allow bash profiles
As a developer I'm drawn to hosts where I can set up my own bash profiles and use ssh, so I can recreate the same workflow on many sites. Would appreciate the ability to do so here.
I'm in the habit of binding "rm" to "rm -i" for one thing, which is all of a sudden a very dangerous habit that I'm in.
I don't know the security risks very well to allowing profile creation, but I've seen many hosts allow it.8 votes -
1 vote
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Transfer Billing To Another Account (With Affiliate Commission)
It would be great, especially for freelancers and agencies, to be able to create a new server with an application and then transfer the server to another account for billing. (Just like Flywheel does.)
I am aware of this feature https://support.cloudways.com/how-to-transfer-server-to-another-account/ but I don't believe the affiliate commission is gained from such transfer. Please correct me if I'm wrong.
Another great feature that would go well with this one is to setup test/demo sites for clients at no charge: http://feedback.cloudways.com/forums/203824-service-improvement/suggestions/17827789-providing-a-test-server
11 votes -
Take a backup right before deleting a trial server (so it can be recovered to latest state)
I have just finished a trial account. Very happy with the initial trial, wanted to pay via PayPal which in itself was a problem (waiting for it to be setup).
When the trial was expiring I asked the customer support to enable Paypal payments and asked if I would be able to continue from where I left off. I was told nothing is removed for 7days after the trial.
After finally managing to pay via PayPal my trial account was restored to a state of 6am in the morning....although my trial didn't expire to later in the afternoon.
I even…
1 vote -
Easy Google G Suite Integration (as SMTP gateway)
Being able to easily integrate G Suite (Google Apps) would be great. We have all of our email setup through G Suite and it is a popular email service. Like the SMTP add-on, but for G Suite.
This goes hand and hand with being able to access the DNS add-on directly.
I don't mind paying extra, but the way things are setup is really confusing.
80 votes
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