Simplify the billing system. At the moment, the billing system is confusing and difficult to follow as you have to pre-pay funds, and then get invoiced separately. Why not just charge via credit card each month? I don't understand what the purpose of the current system is? People are signing up for Cloudways to simplify things, and you're making the billing more complicated than it needs to be.

Provide an option at the server level to pull from git repo to all sites which are sharing the same repo

The ability to delete folders more quickly as to remove a WP install from a directory (for the purpose of using another migration plugin such as backup buddy) takes forever via SFTP. Backup buddy will not migrate a site into a directory containing WP, so it needs to be empty. If the backup is not completed all files need to be deleted again so this become very time consuming

We have a rather large application in which constant development happens. For this purpose we at multiple times have to create multiple clones of the live app for people to work on.

Because of the server size we have, it takes about 30 to 45 minutes to clone one app.

We always tend to do this cloning during neck of the moment and this delay is such a pain.

It would be great if we have something like instant cloning where you get the clone in few seconds instead of an hour.

Any thoughts / suggestions are appreciated.

r.

I suggested a feature: an alert before you enter your credit card details saying the trial period ends right away after doing it... not an email afterwards when there is nothing else you can do about it.

Not sure if this should go in stacks or server settings.

Anyway for us developers it would be really good to be able to use a vagrant file to spin up a local copy of your server with settings so we can build on the exact same platform as live.

Vagrant is a quick and easy way to share virtual machines, and would allow developers to develop tools on a platform which matches live.

Would be good if there would be a way for me to preconfigure a hosting plan to then link to for my client to sign up with using my affiliate code. Basically, I want to choose the server host, the location, and the plan size. Then have a link to that which I can send to my client.

Please add any India based server

It would be useful to be able to select GBP as a currency to pay my bill. I'm sure other Cloudways customers would like the option to pay in their local currency also.

Please consider the option of sending invoices to a separate mail-address (e.g. the accounting dept).

Please allow to connect to MySQL Database in Excel. Not only MySQL Workbench!

forwards domain to another.

I think it would be great if you could attach a PDF copy of the monthly invoices to the billing notification e-mails.

Currently when we receive a billing notification, we have to login to our account with two-factor just get a copy for out accounting department.

This is really a needless waste of time for all customers who need the invoice - every month!

I think this suggesting should be easy and quick to implement, and would be a benefit to all customers.

While creating Team users can we create a user who will have only access to Start and Stop the server.
Currently the user with "Full Access" is able to "Delete" the server,we don't want to provide this access to one of our user.

This can be useful for the teams where one is expected to only "Start and "Stop" the server and do not do any other activity.

One thing I love about Pantheon is that it already has a GIT server. Secondly, the most fantastic part is that it doesn't add any code in the install until its committed through pantheon's dashboard... in short mimics GIT Push.

Having a DNS is very important, as redirecting from CNAME hurts SEO. It's a very basic feature, and must be included.

I would like to register two email addresses on cloudways account. One would be only for IT technical issues and the other one would be only for financial issues. So all payment alerts and emails would be sent to financial department email id and all emails about technical issues would be sent to our IT department email.

Thanks.
Best Regards,
Eduardo Felippetto.