Service Improvement

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  1. DBaaS (MariaDB and MySQL)

    Offer Database as a Service. This will greatly help us offload server load and be able to scale easily without the fear of data corruption. DBaaS will improve web server performance. Maybe this can be integrated.

    1 vote

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  2. MySQL 8

    MySQL 8 GA was just released recently. There are many improvements versus 5.x and it would be the future.

    https://dev.mysql.com/doc/refman/8.0/en/mysql-nutshell.html

    32 votes

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  3. Add PHP and MySQL Timezone GMT+1 Kinshasa

    My application works depending of timezone of my locality. I would like if you add GMT+1 Kinshasa as Timezone.

    1 vote

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  4. Add ability to zoom inside Monitoring graphs

    Since we can't have access to the server logs, it would be great to be able to zoom into the broader monitoring graphs to get a better idea of the server's performance.

    For example if I'm looking at CPU usage for a Month, it is averaged, so I don't really see the actual numbers. Granularity gets lost ... It would be very useful to be able to zoom into the first week/day/hour of the month, since the logs for this are already there.

    2 votes

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  5. allow custom restore points

    Allow user to create their own restore point at any time

    2 votes

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  6. Ability to export/download monitoring reports in various formats (eg. CSV, PDF, PNG)

    Team,

    As of today, cloudway doesn't have any ability wherein the server admins can download/export the monitoring report (under Server Management -> Monitoring).

    As per my experience working with server monitoring, the monitoring data generated plays an important role; and it also involves comparing various kinds of server related reports simultaneously.

    I would highly recommend you to implement this feature which I am sure would be appreciated by all your customers; and hopefully, will add value to your services.

    Regards,
    Surendra Mohan

    1 vote

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  7. Queue for API tasks (API multitasks)

    Currently if I need to:

    1. Clone
    2. Set label
    3. Set Domain
    4. Set Aliases
    5. Set SSL
    6. Set something else...

    for the same application, I have to control the queue remotely, which is hard to implement since the connection may be simply lost and as a result we may simply not get any task completed at all.

    It would be just great if we could send you several requests on the API at the same time and see the result of the whole queue.

    /clone -> response with future appid
    /label for app
    id -> ok (200)
    /domain for appid ->

    1 vote

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  8. Master account

    Have an option so I give my webadmin's cloudways account full access to my server and application.

    1 vote

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  9. Improved monitoring and alerts

    The cloudways bot hasn't detected the two times that I've had issues on my server. A few days ago CPU was high and maxing out, sites were not loading and I had to notice this while on the site and open a chat to get it resolved. A couple weeks ago, the entire server was down from 3am to 10am - everything had completely locked up, no warning email.

    In addition, I don't think you can call yourselves "Managed" if you don't get the alerts on your end and check the servers. If I have to log in to see…

    2 votes

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  10. include ALL digital ocean plans

    Digital Ocean offers you “flexible plan” droplets. Such as 1gb ram with 3 cores. Couldn’t this be implemented with cloudways so we have more choice?

    At the moment I need more cpu power but I don’t require additional ram.

    Allowing the above will help my situation.

    8 votes

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  11. Add Stockholm as datacenter as soon as AWS opens up there this year.

    I belive you would be the first managed hosting with datacenter for the nordic countries

    3 votes

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  12. Have the ability to change ownership of server to another cloudways account

    It would be great if we can just change ownership of a server. For example, my account. I am using my company Google account to handle our servers, etc on cloudways but maybe it needs to be owned by a generic company account in the event there is employee turnover or I leave the company. Then there would be no way to fully access the servers under my account that the company may need to access if, my account is ever removed.

    2 votes

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  13. Mention Green Hosting on Cloudways website

    You could mention on your site, when choosing the provider, which of them are offering "green hosting". I.e. use wind/solar/water powered data centers, and adopt other green practices. Especially given that you are one of the rare that I could find, that allowed me to select Google Servers, who have 100% sustainable energy (and not wood burning either) on their servers.

    Maybe it would also help the non-technical people to have some of the terms (when creating the server and launching it) translated to more "human-readable" -format. I could imagine some environmentally conscious people would be then choosing your service…

    5 votes

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  14. 19 votes

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  15. Knowledge Base for Advanced Cron-Jobs

    Knowledge Base about Advanced Cron-Jobs wit better description about the possibilities of Advanced Cron-Jobs:

    • do output with cron-script.php >> cron-script-output.txt
    • different possible to execute like for php «31 04 * * * php pathToPhpScript/....»
    • what is the base-path for cron-scripts, or do I have to use always absolute-path
    • examples like (abstract): DD HH DD MM dOfWeek interpreter [absPathToScript] >> [absPathToOutputFile]
    • examples like real (pseudoreal) 31 04 * * * php /home/121954.cloudwaysapps.com/txsjrjwqax/publichtml/cron-script-1.php >> /home/121954.cloudwaysapps.com/txsjrjwqax/publichtml/output-cron-script-1.txt
    2 votes

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  16. Shell script for migrating via Terminal

    Can you provide a cPanel > Cloudways SSH script that we can run in the terminal and change the parameters for each site (we used one similar once to migrate 30+ sites from Plesk to Virtualmin). It's simple to use once you have copied and pasted the settings for each migration

    1 vote

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  17. Share benchmarks to know which is the best service that fits our projects

    I have read many reviews with different benchmarks, but for new people like me, it would be nice to have some documentation to know which server and which plan fits our project, based on the number of pageviews, CMS, etc.

    1 vote

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  18. 2 votes

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  19. Add pricing plans

    Put back the a 2GB RAM, 2 Core Processor VULTR plan in your Pricing. Your support agent that this is possible because VULTR is an upstream provider.

    3 votes

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  20. Enable subdomains for apps using backend and frontend with same DB

    Enable the possibility to create esily subdomains for alternate access to the app. For example myapp.com and backend.myapp.com.

    2 votes

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