Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
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Include GST invoice for Indian customers
Include GST invoice for Indian customers
7 votes -
Verification information should be made more clear...
Guys, this verification thing is not made clear enough on your website. (Yes I saw the small notification messages and information, still I somehow waited for some email, from prior hosting account experiences: "your hosting is ready, is being prepared, and so and so.") Maybe you should still send an email regarding this.
Because "if you don't open this chatbox YOUR ACCOUNT WILL NOT BE VERIFIED and YOU WILL RECEIVE NOTHING FROM US" should be made clear enough.
Thanks otherwise, probably great service, not yet entered :)
Cheers1 vote -
The possibility of adding more than one database per application, and even by subdomain.
Ex:
domain.com.br - > 1 database
subdomain.domain.com.br -> 2 databaseall in the same app
1 vote -
The possibility of adding more than one database per application, and even by subdomain.
Ex:
domain.com.br - > 1 database
subdomain.domain.com.br -> 2 databaseall in the same app
1 vote -
Multiple SSL for single Application with several domains (not subdomains)
Currently, you are only able to install one SSL certificate per application. However, with WordPress multisite installations, a single application could have several different domains. Each domain needs it's own SSL certificate.
Without this feature, we can't have large multisite installations running sites with different domains that need SSL.
5 votes -
Need auto scaling in AWS
We need auto acaling in aws please
1 vote -
Add Telegram as a new channel for CloudwayBot
Please add Telegram as a new channel for CloudwaysBot
https://telegram.org
Thanks2 votes -
Kindly Add Debit Card and Net-banking Payment For Customers
Kindly Add Debit Card and Net-banking Payment For Customers , your process is without credit card people cant buy your server,in most of the people don't have credit card transactions in india
3 votes -
Team Member permission to include Adding New Team Members
Only our tech director can currently add new 'Team Members'. We're in a variety of countries and can't always ask the tech director.
We need to be able to have other 'Primary Team Members' be able to add their own 'Team members'. ie, better permissions.
6 votes -
DBaaS (MariaDB and MySQL)
Offer Database as a Service. This will greatly help us offload server load and be able to scale easily without the fear of data corruption. DBaaS will improve web server performance. Maybe this can be integrated.
1 vote -
MySQL 8
MySQL 8 GA was just released recently. There are many improvements versus 5.x and it would be the future.
32 votes -
Add PHP and MySQL Timezone GMT+1 Kinshasa
My application works depending of timezone of my locality. I would like if you add GMT+1 Kinshasa as Timezone.
1 vote -
Add ability to zoom inside Monitoring graphs
Since we can't have access to the server logs, it would be great to be able to zoom into the broader monitoring graphs to get a better idea of the server's performance.
For example if I'm looking at CPU usage for a Month, it is averaged, so I don't really see the actual numbers. Granularity gets lost ... It would be very useful to be able to zoom into the first week/day/hour of the month, since the logs for this are already there.
2 votes -
Ruby on Rails Hosting
Please add Ruby on Rails Hosting.
Thanks
9 votes -
allow custom restore points
Allow user to create their own restore point at any time
2 votes -
Ability to export/download monitoring reports in various formats (eg. CSV, PDF, PNG)
Team,
As of today, cloudway doesn't have any ability wherein the server admins can download/export the monitoring report (under Server Management -> Monitoring).
As per my experience working with server monitoring, the monitoring data generated plays an important role; and it also involves comparing various kinds of server related reports simultaneously.
I would highly recommend you to implement this feature which I am sure would be appreciated by all your customers; and hopefully, will add value to your services.
Regards,
Surendra Mohan1 vote -
Queue for API tasks (API multitasks)
Currently if I need to:
- Clone
- Set label
- Set Domain
- Set Aliases
- Set SSL
- Set something else...
for the same application, I have to control the queue remotely, which is hard to implement since the connection may be simply lost and as a result we may simply not get any task completed at all.
It would be just great if we could send you several requests on the API at the same time and see the result of the whole queue.
/clone -> response with future appid
/label for appid -> ok (200)
/domain for appid ->…1 vote -
Master account
Have an option so I give my webadmin's cloudways account full access to my server and application.
1 vote -
Improved monitoring and alerts
The cloudways bot hasn't detected the two times that I've had issues on my server. A few days ago CPU was high and maxing out, sites were not loading and I had to notice this while on the site and open a chat to get it resolved. A couple weeks ago, the entire server was down from 3am to 10am - everything had completely locked up, no warning email.
In addition, I don't think you can call yourselves "Managed" if you don't get the alerts on your end and check the servers. If I have to log in to see…
1 vote -
include ALL digital ocean plans
Digital Ocean offers you “flexible plan” droplets. Such as 1gb ram with 3 cores. Couldn’t this be implemented with cloudways so we have more choice?
At the moment I need more cpu power but I don’t require additional ram.
Allowing the above will help my situation.
8 votes
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