It would be awesome if our monthly invoice would contain detailed resource use along with the associated charges.

Example:
App: www.xyz.com
Server: Vultr Toronto, Canada
Active Add-on(s): Rackspace x 7 email accounts
Disk Usage (at the end of the billing cycle): 6GB
etc.

A common use case is that the business owner or someone administrative will own the account, but someone else (like IT manager) would be actually managing the systems.

Right now, the main account holder is the only person who can add users so it brings the top cat to do crappy techy work they hate doing. We need a way to grant permissions to another member with full capabilities.

Hi Cloudways,

I would love to be able to display some sort of feedback to my users when querying Cloudways API. Is there anyway we could get the estimated remaining time before operation completion in the API?

I'm talking about Taking a Backup for example.

Currently I have some sort of a spinner, but it can take some time and I want my users to know when approximately it'll be done.

Cheers,
Gia-

I want to have an allert when my website is down. via mail please. Especially on my website www.thetoothbrushexpert.com

Cloning a staging app for a team member is required. Even cloning just a db from another app will be helpful.

I would love to see a user manageable firewall like sucuri or cloudflare available as an add-on. Maybe combine your CDN with a front-end firewall with a practical UI for basic rules.

It would be benficial to have our invoices emailed to us. As a business owner the time taken to login and download invoices is time consuming.

At the moment the identifier that's sent through to new relic is "woocommerce-000000-0000000.cloudwaysapps.com" which makes it really hard to monitor 130 sites as I don't know which site is which. It would be great if there was a way to make it the primary domain instead.

A traditional dark mode with a dark grey background and the app boxes also a darker colour so the screen isn't a bright white light 24/7

Please add all the features of cloudways in the 3 day trial account and please also add a tutorial on Linux that how Linux is used in cloudways platform and please add the guide with screenshots of Linux CLI.

I have visited Live chat multiple times and found that Ticket is only created when account is created as a registered user if possible please add How to create a ticket in 3 day trial account and add all the features of a registered user in the 3 day trial account . Secondly please also add a tutorial on Linux that how Linux is used in cloudways platform and please add the guide with screenshots of Linux CLI

Please create an iOS app so I can easily manage your platform and get timely notifications.

I am looking for the option to select the time frame for the logout session in Cloudways platform by myself

On the list of applications, there is pagination on the top right. However, if a user scrolls down, he has to go to the top of the page again. Adding one more pagination on the application page will be nice.

Ability to create a log for team members when are they logging in and logging out and even database users creation functionality should be there.

You are having two very weekness points.
1- Short of Important applications such as Java, MongoDB, etc.
2- Creating new Database for a certain application
3- Adding a new application, do not need to have public_html for all of them.

Thank you

Often, I have glitches that creep in to my websites, It would be good to be able to clone a restore point to the staging server so I can see an old version or perhaps get some files back that I have deleted or revert to a css versions from a few days ago. Currently, I have to restore to live (not ideal!!) then make a staging site then revert back to pre restore.

pageviews report in the cloudwaysd administrative panel!

it would help a lot to know how many pages were viewed monthly

primarily to inform agencies how much each application/server is consuming on page views