Service Improvement

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  1. Make it easy to switch from other providers

    I have an account with another managed service provider and I'm interested in switching to CloudWays.

    The server is Vultr, and I have quite a few sites with them. Based off chat w/ support, there is no easy way to do this.

    Since I have quite a few sites there, the level of effort to switch to CloudWays is putting me off from doing so.

    I already use CW for one of my servers, and it'd be nice to consolidate, if the migration process would be easier.

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Include GST invoice for Indian customers

    Include GST invoice for Indian customers

    6 votes

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  3. Cloudways app

    Have you considered creating a server / application management app for ios and android?

    Your interface is already pretty app-like.

    It would be great to be able to adjust basic settings and respond to monitoring issues while on the run.

    3 votes

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  4. Give color to the url text or background of a staging site to give a visual indication that you are working in the staging envornment

    When working in a staging environment it is difficult to know visually if you are really there. At best the only way to know currently is to remember the cloudways assigned url. I suggest that coloring the url text or background of the url yellow (or any other color) would make it easier to know what environment one is working on. I know there is a wordpress plugin that does this so if it can't be done via the url text or background maybe some other way.

    1 vote

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  5. 2GB RAM and 2 Core which is available in Digital Ocean but not in CW

    I miss having 2GB RAM and 2 Core which is available in Digital Ocean but not in Cloudways. This would be the perfect balance for my Woocommerce website.

    Thanks

    3 votes

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  6. Multiple SSL for single Application with several domains (not subdomains)

    Currently, you are only able to install one SSL certificate per application. However, with WordPress multisite installations, a single application could have several different domains. Each domain needs it's own SSL certificate.

    Without this feature, we can't have large multisite installations running sites with different domains that need SSL.

    4 votes

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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. HOSTIDIME

    I suggest a partnership with HOSTIDIME servers because they have data centers located in Brazil, and a better price than Amazon.
    It would be a great deal to offer your South American customers.

    1 vote

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  8. Compliance

    Information about GDPR, ISO 27001 and ISO 9001 compliance should be available to customer,

    1 vote

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  9. Info suggesting resources used by my website?

    Lets say I use the $10 monthly pack today. Now how do i decide if I need more resources for my website? i.e. how do I know i need $22 /month pack as my website users have increased? I think there should be an icon on dashboard where i should be shown that I am using my resources (current plan) to full capacity and will benefit from more resources...

    1 vote

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  10. Team Member permission to include Adding New Team Members

    Only our tech director can currently add new 'Team Members'. We're in a variety of countries and can't always ask the tech director.

    We need to be able to have other 'Primary Team Members' be able to add their own 'Team members'. ie, better permissions.

    6 votes

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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. Give full access to team member, except delete server/apps

    give full access on server settings and apps to a team member
    Except - kind of obvious... - the possibility for him to delete the server (or the apps)

    Now, if we want to do this, we will be forced to go check the permission access everytime we create an app ! It's annoying/impossible

    1 vote

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  12. Migrating Server Instructions Added

    I think instructions for migrating a server shiuld be added. And especially, it should cover things like how not to make your domains names point to each other, because I had the issue that my domain names pointed to each other so when someone went to one of my sites they could see another one of my sites, and this happened during the migration. The support staff could not figure this out, and I was scared to migrate. Howvever, I was able to figure out what caused the issue by myself. And as it turns out the site IP will…

    1 vote

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  13. Uninstall Instructions for CDN Needed

    I think there should be uninstall instructions for the CDN added, because I tried to find out how to uninstall it prior to migrating to a new server, and there was no info about it and the rep I spoke with said it should be fine to leave it on. However, when I migrated, my site broke and images didn't display properly, so I think we need uninstall instructions for uninstalling our CDNs before we decided to mirgrate to new servers. They tell us how to get the CDN on, but they never tell us how to uninstall it, and…

    1 vote

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  14. Add Telegram as a new channel for CloudwayBot

    Please add Telegram as a new channel for CloudwaysBot
    https://telegram.org
    Thanks

    2 votes

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Ruby on Rails Hosting

    Please add Ruby on Rails Hosting.

    Thanks

    8 votes

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  16. Kindly Add Debit Card and Net-banking Payment For Customers

    Kindly Add Debit Card and Net-banking Payment For Customers , your process is without credit card people cant buy your server,in most of the people don't have credit card transactions in india

    3 votes

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  17. 19 votes

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  18. include ALL digital ocean plans

    Digital Ocean offers you “flexible plan” droplets. Such as 1gb ram with 3 cores. Couldn’t this be implemented with cloudways so we have more choice?

    At the moment I need more cpu power but I don’t require additional ram.

    Allowing the above will help my situation.

    7 votes

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. Easy Google G Suite Integration (as SMTP gateway)

    Being able to easily integrate G Suite (Google Apps) would be great. We have all of our email setup through G Suite and it is a popular email service. Like the SMTP add-on, but for G Suite.

    This goes hand and hand with being able to access the DNS add-on directly.

    I don't mind paying extra, but the way things are setup is really confusing.

    75 votes

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    6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Ability to export/download monitoring reports in various formats (eg. CSV, PDF, PNG)

    Team,

    As of today, cloudway doesn't have any ability wherein the server admins can download/export the monitoring report (under Server Management -> Monitoring).

    As per my experience working with server monitoring, the monitoring data generated plays an important role; and it also involves comparing various kinds of server related reports simultaneously.

    I would highly recommend you to implement this feature which I am sure would be appreciated by all your customers; and hopefully, will add value to your services.

    Regards,
    Surendra Mohan

    1 vote

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