Service Improvement

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  1. Have more users with super admin permissions

    A common use case is that the business owner or someone administrative will own the account, but someone else (like IT manager) would be actually managing the systems.

    Right now, the main account holder is the only person who can add users so it brings the top cat to do crappy techy work they hate doing. We need a way to grant permissions to another member with full capabilities.

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Email pdf copy of invoices

    It would be benficial to have our invoices emailed to us. As a business owner the time taken to login and download invoices is time consuming.

    3 votes

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  3. [API] Remaining time before operation finishes

    Hi Cloudways,

    I would love to be able to display some sort of feedback to my users when querying Cloudways API. Is there anyway we could get the estimated remaining time before operation completion in the API?

    I'm talking about Taking a Backup for example.

    Currently I have some sort of a spinner, but it can take some time and I want my users to know when approximately it'll be done.

    Cheers,
    Gia-

    1 vote

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  4. Allow backups to be older than 4 weeks

    Moving out of Godaddy makes me happy! I have struggled a lot with their low quality servers and unhelpful (almost nonexistent) support. I spent 2 years fighting with my boss to move out of that crap server (Im not even kidding)

    However, something they do an excellent job in are backups for wordpress managed plans. They hold up to 4 months of daily backups so theres a really great sense of safety net. I dont even know how he react when he know this high quality server will hold only 4 weeks.

    I hope this can be improved for anxious…

    1 vote

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  5. Use Cloudways app name instead of app url in New Relic

    At the moment the identifier that's sent through to new relic is "woocommerce-000000-0000000.cloudwaysapps.com" which makes it really hard to monitor 130 sites as I don't know which site is which. It would be great if there was a way to make it the primary domain instead.

    3 votes

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. I want to have an allert when my website is down.

    I want to have an allert when my website is down. via mail please. Especially on my website www.thetoothbrushexpert.com

    1 vote

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  7. Cloning a Staging App or cone a db from another app

    Cloning a staging app for a team member is required. Even cloning just a db from another app will be helpful.

    1 vote

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  8. User managed Firewall Like sucuri or cloudflare

    I would love to see a user manageable firewall like sucuri or cloudflare available as an add-on. Maybe combine your CDN with a front-end firewall with a practical UI for basic rules.

    1 vote

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  9. Office 365 Migration

    EdbMails supports the migration of mailboxes between different Office 365 tenants, which can be useful for organizations. You can migrate source Office 365 mailboxes to target Office 365 as well as live Exchange. You can also export the mailboxes to PST.
    The solution helps migrate individuals as well as multiple mailboxes of any size and scale. It supports an Incremental migration feature that avoids duplicate items on the target mailboxes.

    Why Office 365 Migration?

    EdbMails provides plenty of advanced features for the successful migration of your Office 365 mailboxes. It simplifies the entire migration process, thus makes you achieve significant…

    1 vote

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  10. White Label Domain

    For agencys, it would be great for us to be able to globally white label the URL

    For example,
    from:
    wordpress-000000-000000.cloudwaysapps.com

    to:
    000000-000000.mydomain.com

    92 votes

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    8 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. Pagination on both top and bottom on the applications.

    On the list of applications, there is pagination on the top right. However, if a user scrolls down, he has to go to the top of the page again. Adding one more pagination on the application page will be nice.

    2 votes

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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add DigitalOcean Spaces Object Storage

    An inexpensive S3-compatible object storage with a built-in CDN that makes scaling easy, reliable, and affordable.

    11 votes

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    18 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Allow restore points to be cloned to staging

    Often, I have glitches that creep in to my websites, It would be good to be able to clone a restore point to the staging server so I can see an old version or perhaps get some files back that I have deleted or revert to a css versions from a few days ago. Currently, I have to restore to live (not ideal!!) then make a staging site then revert back to pre restore.

    4 votes

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  14. iOS mobile app for complete and easy management of cloudways platform.

    Please create an iOS app so I can easily manage your platform and get timely notifications.

    1 vote

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  15. Time frame for the logout session

    I am looking for the option to select the time frame for the logout session in Cloudways platform by myself

    2 votes

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  16. Functionality to create logs for team memebers

    Ability to create a log for team members when are they logging in and logging out and even database users creation functionality should be there.

    1 vote

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  17. You are having two very weekness point. 1- Short of Important applications such as Java,. 2- Creating new Database for a certain application

    You are having two very weekness points.
    1- Short of Important applications such as Java, MongoDB, etc.
    2- Creating new Database for a certain application
    3- Adding a new application, do not need to have public_html for all of them.

    Thank you

    1 vote

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  18. Fix the code for the article on enabling Gutenberg support for CPT

    The article is here: https://www.cloudways.com/blog/gutenberg-wordpress-custom-post-type/

    The fix is in the comment by John Laprairie who provides an extended list of array values for 'supports'.

    In particular, at least the 'title' value is required or when a new CPT is added, there will be no 'Add Title' field in the Gutenberg editor and no way to add a title for the CPT.

    It's easy to overlook the correct comment and simply use the code in the article with the expectation that it should work, without having to spend considerable time debugging. Maybe there has been an update to Gutenberg which requires…

    1 vote

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    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. Pageviews report in the cloudwaysd administrative panel

    pageviews report in the cloudwaysd administrative panel!

    it would help a lot to know how many pages were viewed monthly

    primarily to inform agencies how much each application/server is consuming on page views

    1 vote

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  20. Notification Email on Destory/ Delete of Server or App

    When I destory/delete a Server or App;
    I would like to receive an email with Details for the Server/ App Deleted or Destroyed!

    As this is important for record-purpose!

    1 vote

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