it would be great if you guys can provide a well FAQ section for the supports that you will cover and what not in your Free support section.

We manage websites for our clients and would like the ability to add a client as a billing team member so they get the invoice. however we would like to be able to set a markup cost to the server to cover our management costs.

As we have clients websites on our server we need some way to make sure that they do not use more space etc. than what their subscription offers. Would you consider offering that option?

It would be nice to be able to boost performance briefly by purchasing some temporary resources and then to be able to go back down, during development

Guys, this verification thing is not made clear enough on your website. (Yes I saw the small notification messages and information, still I somehow waited for some email, from prior hosting account experiences: "your hosting is ready, is being prepared, and so and so.") Maybe you should still send an email regarding this.

Because "if you don't open this chatbox YOUR ACCOUNT WILL NOT BE VERIFIED and YOU WILL RECEIVE NOTHING FROM US" should be made clear enough.

Thanks otherwise, probably great service, not yet entered :)
Cheers

We need auto acaling in aws please

Offer Database as a Service. This will greatly help us offload server load and be able to scale easily without the fear of data corruption. DBaaS will improve web server performance. Maybe this can be integrated.

My application works depending of timezone of my locality. I would like if you add GMT+1 Kinshasa as Timezone.

Since we can't have access to the server logs, it would be great to be able to zoom into the broader monitoring graphs to get a better idea of the server's performance.

For example if I'm looking at CPU usage for a Month, it is averaged, so I don't really see the actual numbers. Granularity gets lost ... It would be very useful to be able to zoom into the first week/day/hour of the month, since the logs for this are already there.

Allow user to create their own restore point at any time

Have an option so I give my webadmin's cloudways account full access to my server and application.

It would be great if we can just change ownership of a server. For example, my account. I am using my company Google account to handle our servers, etc on cloudways but maybe it needs to be owned by a generic company account in the event there is employee turnover or I leave the company. Then there would be no way to fully access the servers under my account that the company may need to access if, my account is ever removed.

Knowledge Base about Advanced Cron-Jobs wit better description about the possibilities of Advanced Cron-Jobs:

• do output with cron-script.php >> cron-script-output.txt
• different possible to execute like for php «31 04 * * * php pathToPhpScript/....»
• what is the base-path for cron-scripts, or do I have to use always absolute-path
• examples like (abstract): DD HH DD MM dOfWeek interpreter [absPathToScript] >> [absPathToOutputFile]
• examples like real (pseudoreal) 31 04 * * * php /home/121954.cloudwaysapps.com/txsjrjwqax/publichtml/cron-script-1.php >> /home/121954.cloudwaysapps.com/txsjrjwqax/publichtml/output-cron-script-1.txt

I have read many reviews with different benchmarks, but for new people like me, it would be nice to have some documentation to know which server and which plan fits our project, based on the number of pageviews, CMS, etc.

It would be great, especially for freelancers and agencies, to be able to create a new server with an application and then transfer the server to another account for billing. (Just like Flywheel does.)

I am aware of this feature https://support.cloudways.com/how-to-transfer-server-to-another-account/ but I don't believe the affiliate commission is gained from such transfer. Please correct me if I'm wrong.

Another great feature that would go well with this one is to setup test/demo sites for clients at no charge: http://feedback.cloudways.com/forums/203824-service-improvement/suggestions/17827789-providing-a-test-server

There is currently no way to store images in a folder on the server and view them without the exact URL. I recommend adding a feature like this. It's pretty basic and a helpful function.