Some time ago the billing process used to be that bills were sent via email each month and we would forward these by a rule to our finance system for OCR input.

Now we need to login with 2FA, download the invoice and email it to our finance system. This process takes roughly 5 minutes vs 0 seconds and is a backwards step from an automated process.

Can we bring back the option to have bills sent via email?

For agencys, it would be great for us to be able to globally white label the URL

For example,
from:
wordpress-000000-000000.cloudwaysapps.com

to:
000000-000000.mydomain.com

There's no File Manager option in your Cloudways admin dashboard. It's very bad thing though! You must have this "File manager" feature. It's a common feature for all the Hosting provider.

Will soon move site somewhere else. Have had 3-4 hostings previously. This is the only one I cannot purge logs - most of them if not all are useless.

My site is new and small using less than 15 mb in files and 2-4 mb in files. But already the 7 gb of the storage is used.

Customer support flagrantly lied when I asked if the 32 GB of storage of vultr high frequency is only for me - for files and db. Apparently NOT LOL. Cloudways is a big liar.

Did not realize before that cloudways is really bad.

Please create an iOS app so I can easily manage your platform and get timely notifications.

I am very thankful to Support team members and his CEO Aqib Gadit who is leading a wonderful team of Cloudways. Would love to see more enhanced features of Cloudways.

Often, I have glitches that creep in to my websites, It would be good to be able to clone a restore point to the staging server so I can see an old version or perhaps get some files back that I have deleted or revert to a css versions from a few days ago. Currently, I have to restore to live (not ideal!!) then make a staging site then revert back to pre restore.

I am looking for the option to select the time frame for the logout session in Cloudways platform by myself

Hi. Please give us the possibility to access the application's folders and files via the Control Panel, more specifically the zip/extract option. Sometimes when we upload multiple files via Filezilla, some files get skipped and it also takes a lot of time. As I said uploading a zipped folder and extract it on server is much faster and safer. Unfortunately, Filezilla does not support the extract feature.

On the list of applications, there is pagination on the top right. However, if a user scrolls down, he has to go to the top of the page again. Adding one more pagination on the application page will be nice.

Ability to create a log for team members when are they logging in and logging out and even database users creation functionality should be there.

You are having two very weekness points.
1- Short of Important applications such as Java, MongoDB, etc.
2- Creating new Database for a certain application
3- Adding a new application, do not need to have public_html for all of them.

Thank you

This would give the ability to exclude certain staging related configuration files or logs, etc. Would be very helpful for a lot of users I think. If you agree vote up!

An inexpensive S3-compatible object storage with a built-in CDN that makes scaling easy, reliable, and affordable.

pageviews report in the cloudwaysd administrative panel!

it would help a lot to know how many pages were viewed monthly

primarily to inform agencies how much each application/server is consuming on page views

When I destory/delete a Server or App;
I would like to receive an email with Details for the Server/ App Deleted or Destroyed!

As this is important for record-purpose!

Currently, the backups are automatic. Which is ok.But sometimes i would want a single back up and restore it whenever there is a problem in the site.

Automatic backups also problematic in a scenario where the site had malware and that gets backuped as well.

then we have to work from scratch and copy the content.

Right now i have to use WP extensions but that is NOT ideal and a bit of a hassle

so please consider adding this option

thanks

When viewing the Monitoring / Details server tab you can see charts which display data for a selected period, e.g. 7 days. I would like to see an average somewhere for the displayed data.