Service Improvement

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41 results found

  1. Login form jumps around

    The Cloudways login screen shows the user and password textboxes on the left for a second and then jumps to the right of the screen. It's fun to try and chase it around the first few times, but it's just annoying when you have to do it multiple times a day.

    2 votes

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  2. mistypo in pricing features page?

    seems to be typo mistake in pricing ->google cloud tab. bandwidth shows 2 GB for all their plans. i suppose it should be 2 TB?

    2 votes

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  3. 2 votes

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  4. add a simple way to monitor resource consumption per app.

    It would be great to have an easy way to see which apps consume the most resources on a server in a given timeframe. That way we know when to scale or maybe identify apps that need their own servers.

    2 votes

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  5. Compact view of applications list

    At the moment, if you have a long list of applications, it is really difficult to work with that page. Add a toggle button for a compact view where we have a table instead, so more applications fit on the screen

    2 votes

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  6. Translation/Localization of Cloudways

    I would be glad to get involved on the translation/localization of Cloudways to Brazilian Portuguese! Please get in touch if you have interest in opening to a 200.000.000 people market, with more internet services and products consumption than all the rest of america (but US) altogether. Get in touch! go@fabiofava.com

    2 votes

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  7. Please fix the signup page

    On the signup page (https://clickngo.cloudways.com/signup/) I get a mixed content warning:

    Mixed Content: The page at 'https://clickngo.cloudways.com/signup/' was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint 'http://www.cloudways.com/en/'. This request has been blocked; the content must be served over HTTPS.

    if I allow the the connection in chrome (allow unsafe scripts)
    Chrome will sill not send the ajax request:

    XMLHttpRequest cannot load http://www.cloudways.com/en/. No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'https://clickngo.cloudways.com' is therefore not allowed access.

    Please fix this by enabling TLS on all sub domains.

    2 votes

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  8. LOGGED IN -> accessing CLICK N GO Panel

    Current:
    login to cloud ways server, launch the click n go, if i accidentally close the click n go, only way to get the click n go is through https://clickngo.cloudways.com.

    Future Request:
    login to cloud ways server, launch the click n go, if i accidentally close the click n go, one way to get the click n go is through https://clickngo.cloudways.com.
    login to cloud ways server, launch the click n go, if i accidentally close the click n go, requesting second way to get the click n go is through https://www.cloudways.com/en/login.php. i got lost atleast 10 times…

    2 votes

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  9. You need to add a scheduler which 'stop' & 'start' server automatically.

    I am a technical person, and I am suggesting one important change, and that is: I my am stopping and starting my server manually. So you need to add a scheduler which 'Start' & 'Stop" Server automatically because it is very hard to start server on fix time. So please add scheduler or timer which stop and start server automatically. Thanks Regard Babar Hussain Shah.

    1 vote

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  10. Account switcher doesn't work unless you logout and then back in

    I'm a developer who manages many servers. Including servers on multiple Cloudways accounts. I've noticed for the past couple months that the account switcher (the dropdown to the right of the Cloudways logo) doesn't work unless I just logged in. If I haven't just logged in it gives me a "You are not authorized to perform this action" error after attempting to switch to a different account. So I have to log out and log back in every time I want to switch accounts.

    1 vote

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  11. The account switcher doesn't work unless you logout and log back in

    I'm a developer who manages many servers. Including servers on multiple Cloudways accounts. I've noticed for the past couple months that the account switcher (the dropdown to the right of the Cloudways logo) doesn't work unless I just logged in. If I haven't just logged in it gives me a "You are not authorized to perform this action" error after attempting to switch to a different account. So I have to log out and log back in every time I want to switch accounts.

    1 vote

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  12. Update Laravel brand logo on the application select

    The current logo used by Cloudways for the Laravel application is outdated and was replaced early 2019.

    The current Laravel logo can be found at https://github.com/laravel/art

    Updating this logo would be awesome and keep in-line with Laravel's current branding.

    1 vote

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  13. I can't use Polish letters in forms (company name etc) that is problem becouse invoices need to be write without errors.

    I can't use Polish letters in forms (company name etc) that is problem becouse invoices need to be write without errors.

    1 vote

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  14. Popup a notice when stopping/pausing a server that it will still be charged

    Popup a notice when stopping/pausing a server that it will still be charged. A normal person thinks that stopping server means no charge since not using. I did not get a dream that it will charge me so that i may ask in live chat or read the knowledge base earlier in advance.

    1 vote

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  15. All team members should be able to create their own teams.

    Right now all my email team members can't use their email login to create their own teams which is bad because they have their own companies as well.

    Please fix this asap.

    1 vote

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  16. gem compass

    the server comes wit gem compass or allow to use gem install...

    1 vote

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  17. .ico for this feedback site needs to be more in sync with Cloudways branding but still remain a tad different to the normal Cloudways sites

    Hard to tell which tab is for what when you can't see the title text with lots of tabs opened. It becomes crucial for tab icons to instantly and easily identify which tab is for which set of pages. Console should have its own .ico like a lighter blue colour, and a different icon for this feedback site.

    1 vote

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  18. Translation of the Cloudways interface into French

    Hello ! I wanted to propose the idea of ​​translating the Cloudways interface into French. French as well as English is a popular language, so limiting yourself to English would be limited business, since you offer good services. My team is ready to translate the Cloudways interface into French. What do you think ?

    1 vote

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  19. FAQ suggestion.

    May I suggest you add the following to your FAQ... How long does Cloudways free trial last? A. You have a full 3 days to experience the magic. (for example)

    1 vote

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  20. Explicitly warn in the Access Detail page that your IP could be banned...

    Please, for the love of god, write somewhere in the Access Detail page that your IP could be banned... In big bold letters would be nice.

    I struggled for 7 hours to figure out why I kept getting “Software caused connection abort” errors while connecting with SFTP. I didn't even know when my IP got banned, or why.

    The project manager whitelisted it and it's fine now...

    1 vote

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