Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. LOGGED IN -> accessing CLICK N GO Panel

    Current:
    login to cloud ways server, launch the click n go, if i accidentally close the click n go, only way to get the click n go is through https://clickngo.cloudways.com.

    Future Request:
    login to cloud ways server, launch the click n go, if i accidentally close the click n go, one way to get the click n go is through https://clickngo.cloudways.com.
    login to cloud ways server, launch the click n go, if i accidentally close the click n go, requesting second way to get the click n go is through https://www.cloudways.com/en/login.php. i got lost atleast 10 times…

    2 votes
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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Move the 'Feedback' button

    It's in the way of the account management menu from a smaller screen size :) A link in the footer, perhaps? Great site otherwise! Very stoked to get started with Cloudways.

    3 votes
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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Translation of the Cloudways interface into French

    Hello ! I wanted to propose the idea of ​​translating the Cloudways interface into French. French as well as English is a popular language, so limiting yourself to English would be limited business, since you offer good services. My team is ready to translate the Cloudways interface into French. What do you think ?

    1 vote
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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Office Installation & Setup Guide - Octa One

    You really make it appear really easy together with your presentation however I in finding this matter to be really one thing which I feel I might by no means understand. It kind of feels too complicated and very vast for me. I am having a look ahead in your subsequent submit, I will try to get the cling of it!

    Regards - http://www.officesetupenterkey.com

    1 vote
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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. FAQ suggestion.

    May I suggest you add the following to your FAQ... How long does Cloudways free trial last? A. You have a full 3 days to experience the magic. (for example)

    1 vote
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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Explicitly warn in the Access Detail page that your IP could be banned...

    Please, for the love of god, write somewhere in the Access Detail page that your IP could be banned... In big bold letters would be nice.

    I struggled for 7 hours to figure out why I kept getting “Software caused connection abort” errors while connecting with SFTP. I didn't even know when my IP got banned, or why.

    The project manager whitelisted it and it's fine now...

    1 vote
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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Support PHP mail functions without extra configuration. This is the first host I have used with this problem

    Support PHP mail functions without extra configuration. This is the first host I have used with this problem

    4 votes
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  8. Compact view of applications list

    At the moment, if you have a long list of applications, it is really difficult to work with that page. Add a toggle button for a compact view where we have a table instead, so more applications fit on the screen

    1 vote
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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Translation/Localization of Cloudways

    I would be glad to get involved on the translation/localization of Cloudways to Brazilian Portuguese! Please get in touch if you have interest in opening to a 200.000.000 people market, with more internet services and products consumption than all the rest of america (but US) altogether. Get in touch! go@fabiofava.com

    2 votes
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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. homepage wording

    On the home page when you look at the pricing details and click on "View more plans" the button that then shrinks the plans back to a lesser amoutns says "View smaller plans"

    Would read better if it said "View less plans"

    1 vote
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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Place a link to Member Area at header or footer of cloudways.com

    Hi,

    It would be nice to have a direct link to Members Area (clickngo) from the top or footer of cloudways.com.

    For more details and screenshot please have a look at ticket #38310

    Thank you!

    3 votes
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    2 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback Jaime. With the new console, to be released beginning of April. member area is merged with console, so there will be no need for a link between the two.

    Cloudways Team

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