Hi, I'm a visitor to your website. Forwarded by a youtube. But it's seriously slow. My 4G internet is capable to play Full HD 1444p easily. But your site loading time minimum of 2 to 3 minutes to show 1st content. And also in the Admin Dashboard. Indians really need your service but man who trusts a hosting service which is loading slowly at their own website. Please fix.

Hi. It would be very useful to have a button to flush Redis cache, since you published a tutorial about that software, but there isn't a simple option to clear it when something goes wrong with WordPress (e.g. https://wordpress.org/support/topic/blank-homepage-after-update-to-2-0-9/)

Thanks.

Would be nice if the comments to these threads were free from spam

Sometimes we use Cloudways for a project that goes on hold for months or longer.
Rather than just leave the server running (high cost) or downloading the individual backup dumps of each app on the server before deleting it (high effort)

It would be super useful to keep the full backup of the server/apps on the remote backup and delete the cloud server "Archive the server"

Then when we need to server again it can be fully restored (with all the individual settings!) to a new cloudways hosted server.

The Cloudways login screen shows the user and password textboxes on the left for a second and then jumps to the right of the screen. It's fun to try and chase it around the first few times, but it's just annoying when you have to do it multiple times a day.

seems to be typo mistake in pricing ->google cloud tab. bandwidth shows 2 GB for all their plans. i suppose it should be 2 TB?

I find it annoying that I have to log in often to access cloudways platform options and the database manager. Would be great if you'd use sessions that lasted far longer than now.

Also in the database manager it would be helpful to have a log of previously entered SQL statements.

Thanks for your consideration!

I can't use Polish letters in forms (company name etc) that is problem becouse invoices need to be write without errors.

Popup a notice when stopping/pausing a server that it will still be charged. A normal person thinks that stopping server means no charge since not using. I did not get a dream that it will charge me so that i may ask in live chat or read the knowledge base earlier in advance.

It would be great to have an easy way to see which apps consume the most resources on a server in a given timeframe. That way we know when to scale or maybe identify apps that need their own servers.

Right now all my email team members can't use their email login to create their own teams which is bad because they have their own companies as well.

Please fix this asap.

the server comes wit gem compass or allow to use gem install...

Hard to tell which tab is for what when you can't see the title text with lots of tabs opened. It becomes crucial for tab icons to instantly and easily identify which tab is for which set of pages. Console should have its own .ico like a lighter blue colour, and a different icon for this feedback site.

I have seen spam in the feedback portal, would be nice if you let users flag/report those threads.

Currently you have to click into each app to see if it is enabled or disabled. Would be great to have an indicator on the Application Dashboard page (I was told it was a grey color but I don't see that).

I'm unaware of off-sites backups until I check my billing. Why don't you mention about this extra charge to the customer? Why can't we disable it? They are many free plugins in WordPress for daily backups.

Add to Varnish exclude rules the cookie \wp-resetpass-.\b (Woocommerce before Version 3.0: \bwp-resetpass-.\b) in order that Woocommerce Customers who request their password to be reset get not stuck in a loop.

Support PHP mail functions without extra configuration. This is the first host I have used with this problem