Service Improvement

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  1. Amazon Product Listing Services

    Knowing in detail about Amazon Services and its product listing. Enhance your business by using Amazon Services and increase your customer base with the help of Amazon Product Listing Services. Visit Site: https://www.virtualtechninja.com/amazon-product-listing-services.php

    1 vote

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  2. Amazon Product Listing Services

    Amazon Product Listing Services
    Knowing in detail about <a href="https://www.virtualtechninja.com/amazon-services.php">Amazon Services</a> and its product listing. Enhance your business by using Amazon Services and increase your customer base with the help of <a href="https://www.virtualtechninja.com/amazon-product-listing-services.php">Amazon Product Listing Services</a>.

    1 vote

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  3. WAYS TO RESTORE THE DELETED CONTACTS FROM GOOGLE

    Steps to reestablish the Google contacts that are lost

    1.If you are certain that you have lost all your Google contacts then as a matter of first importance go to the settings segment and sign in your Google email.

    2.After you have signed in, presently move to the contacts and under this alternative, and tap on the connection of more followed by reestablish button.

    3.Moving further now on the reestablish button, tap for the time from which you need to reestablish every one of the saved contacts.

    4.Having followed every one of the means, presently tap on OK catch to…

    1 vote

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  4. How Does Facebook Report a problem After A Complaint?

    Don’t worry if you're facing any issue together with your Facebook account! All you've got to try to to is to file a complaint regarding the issues you're affected by . Besides, you'll also do Facebook Report a problem and fetch the specified troubleshooting assistance, right from the comfort of your home.

    1 vote

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  5. It would be really nice if you would answer the damn questions.

    What the hell? I ask a question, and Hussain hung up on me and took the chat support icon away. Is this the way that you respond to questions? You are not living up to what has been posted about Cloudways.

    1 vote

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  6. Allow users to copy the text of chat support to easily copy and paste the text to google translate

    Allow the users to copy the text of chat support to easily copy and paste the text to google translate. Or even better activate the google translate on the support chat for make it easy to not english people

    1 vote

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  7. Live chat

    A functionable Live Chat

    1 vote

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    1 comment  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  8. invoice upi option

    hi please update upi options like gpay , amazon pay or razor pay option that is very esay to pay your invoice on time

    1 vote

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  9. Add Litespeed Web Server For Batter Website Speed and Performance

    ☛ LiteSpeed reduces hardware costs
    ☛ LiteSpeed Web Server will increase security
    ☛ The LiteSpeed Web Server increases performance
    ☛ You get better results and more profit also Good in SEO

    23 votes

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    3 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  10. 1 vote

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  11. Excellent Service

    I am very thankful to Support team members and his CEO Aqib Gadit who is leading a wonderful team of Cloudways. Would love to see more enhanced features of Cloudways

    1 vote

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    1 comment  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  12. Use crisp.chat for your Live Chat Customer Support Team

    Use this software solution, it has very good features and functions. One problem in cloudways is, everytime I will refresh a page, the chat window closes, then I have to click on chat window again, then I can't see the previous chat or reply of the agents. It's very annoying. I hope crisp can fix this issue.

    2 votes

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  13. Att bot-prevention to this forum

    This forum is a total mess from spam bots, spamming advertisements as comments. Today it is extremely easy to implement anti-spam / anti-bot logic, especially if you are an IT service provider and have front-facing content which is spammed. Having a spammed forum for years, gives a very bad impression - "Will my site get hacked or spammed if I place it here, do they even have firewalls? They must care zero percent for this kind of issues", comes to mind.

    1 vote

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  14. Can we please get actual 24hr / 365 Live chat?

    Can we please get actual 24hr / 365 Live chat? The chat bot is very frustrating and customers wanted to just get referred to an article they would go to the knowledge centre.

    5 votes

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    6 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  15. we want to change our mail address

    we want to change our mail address
    change of address or the user name presently NOT possible
    try to improve t
    Thanks

    1 vote

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  16. massively improve customer support

    I have never been impressed with Cloudways' "customer support" from the beginning. It's generally obstructive, ignores the question, is poorly trained and just re-directs you to guides. On top of this, the Live Chat function has been greyed out for a year and Cloudways can't resolve it. Recently, it's got even worse so time to leave.

    2 votes

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  17. Wait time for support should be added

    I prefer to wait for customer support rep that will answer my questions quickly than to not wait and have a support rep answer my questions slowly over many hours. Sure it looks good that customer support can be there right away as a selling point, but you'll have unsatisfied customers who have to wait for answers when they are chatting with support. I'd rather see an actual wait time and get a support rep who can answer me quickly as to not waste my time! So I'm suggesting that wait time be added for chat with support.

    20 votes

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    67 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  18. Please change your live chat software to crisp.chat

    Crisp has better functionalities with unlimited users. The main thing is, a customer can easily get all the chat history from the browser itself, but for your current software, the chat history just disappears.

    Also every time the page reloads, the chat software connection is lost and then I have to ask the bot to transfer me to agent again.

    1 vote

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  19. Chat features

    Please make a feature that you can setup all chats to automatically be sent to email and or set up system your end that makes all chat a support ticket

    3 votes

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  20. PHONE

    So I just signed into your service and I know it may be unbelievable but I don't have a cell phone number. I don't see the point of the requirement I could go buy a sim card for $2 - $5 but I honestly just dislike cell phones. I had to enter my wife's number in order to activate my account. I have accounts with both linode and digital ocean and didn't have an issue setting up the account without a cell phone but for some reason it's a problem for you guys. Really dumb. You should remove any impediment…

    2 votes

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