Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
30 results found
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Salesforce Integration
Slidecast’s presentation platform is a powerful sales enablement tool for any business that gives sales presentations. Create amazing, professional presentations in minutes, not hours, while tracking prospect’s engagement with your pitch with Salesforce integration. Easily keep your sales team and marketing team in sync all the way through your customer journey, while improving the productivity of your sales team and enable them to deliver more sales presentations in less time.
https://slidecast.com/integrations/salesforce-integration/1 vote -
How do I setup ampedwireless Range Extender?
Setup.ampedwireless.com can be set up very easily, whether it is a wired network or wireless network. We should open web browser of our choice and type IP address of our Setupampedwireless.com router in the address bar. And then we should enter the default User name and Password of our router by accessing the admin panel.
https://setupampedwireless.info/1 vote -
How do I log into my NETGEAR KB router?
Routerlogin.net is the Netgear default web address to log in to our settings portal. Once we type this in the address bar, we will be redirected to router log in Nighthawk page, where we can set up our router with the Smart Wizard. The important point is that the users must properly configure their modem prior to initiating the Netgear router log in process.
https://kbnetgearrouter.net/1 vote -
elasticsearch 7.16
Magento's latest releases requires elasticsearch 7.16. It has been a month since it was release and elasticsearch has not been updated on the cloudways platform. This is crucial for security purposes and needs to be give attention immediately.
1 vote -
Direct Git deployment (no intermediate Git hosting)
I've been using a lot of other hosts these days (Pantheon, Fortrabbit, etc.) that provide a git endpoint – pushing a commit will then deploy the code and run composer install.
This removes the need for an intermediary like Github, Gitlab, Beanstalk etc. and makes everything a lot more streamlined.
Not having this is probably the #1 reason I don't use Cloudways more.
1 vote -
Auto SSL Renewal with HTTP Basic Auth
Hello,
I have a staging server where HTTP Basic Auth is always on and when I have SSL Cert Auto-Renewal ON as well it does not function how it should. Every time my cert expires I need to go in and disable Basic Auth and renew the cert manually.
Please have the auto-renewal process check if basic auth is enabled and temporarily disable before pulling the cert renewal. Super easy to implement this check.
1 vote -
Make sure the cloudways bot is not advertising upgrade service for Magento 2.3 to 2.4 if it is not available
The cloudways bot sent me this email yesterday but then when I tried to upgrade from Magento 2.3 to 2.4 with the $250 upgrade service I was informed that it is no longer supported. Here is the email:
"Hi there,
I, the CloudwaysBot, am here to inform you about an important message regarding your Cloudways server.
The version of Magento installed for your application is not up-to-date. There is a new version available. It is advisable to update to the latest version. If you prefer, you can request a managed application upgrade via the upgrade addon.
Feel free to get…
1 vote -
Bot protection by malcare
At wordpress plugin pages, it shows that the "Bot protection" has an update, should I just update it or not ? becoz as I know this "bot protection" should be maintained through cloudways interface ?
1 vote -
Update pear for compatibility with your PHP7 servers
The current version of Pear on Digital Ocean servers is not compatible with PHP 7. Pear needs to be upgraded to 1.10. There are others which could be updated/added as well, such as php7.0-mbstring & php7.0-zip.
See https://tickets.cloudways.com/hc/en-us/requests/66271 for more info.1 vote -
Please update libtidy
The one you have is from 2009! and there is no way for using to manually install the new version.
1 vote
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