Please enable Elasticsearch 7.6, because Magento 2.4 requires it and MySQL is no longer supported for search at all. This is a must to have or I have to transfer all Magento installations to another provider.

There have been breaking changes since the ElasticSearch 7.0 release.
For more information see https://www.elastic.co/guide/en/elasticsearch/reference/current/breaking-changes-7.0.html

To use up-to-date applications with ElasticSearch we need at least version 7.0

Thank you.

Is it possible to get notifications when security patches etc are installed on our servers?

One of our websites was down for over 12 hours yesterday and took us a full day to debug and resolve. This appears to have been caused by a php patch upgrade which caused a memory leak in a Symfony package. Because we had no knowledge of a patch having been installed on our server this made the debugging process much more difficult.

during the last release of Debian 9 we need to wait almost 1 year to get the Debian update from 8 to 9, i hope this round we can have faster deployment of Debian 10 + PHP 7.4 as well, hope is couple of month from now

Enable ElasticSearch 7.5 for compatibility with ElasticPress' max supported version

At wordpress plugin pages, it shows that the "Bot protection" has an update, should I just update it or not ? becoz as I know this "bot protection" should be maintained through cloudways interface ?

Why you people are always late in introducing the latest PHP version. While your competitors have already upgraded.

Check this Kinsta has already upgraded to the latest 7.4 PHP: https://twitter.com/austinginder/status/1200430165463048198

Hi. I've noticed that server software is outdated, even when there are security advisories related to new releases. For example:

• Nginx. Latest version: 1.17.8. Installed: 1.14.2 (released 12/4/2018 and EOL)




• Varnish. Latest version: 6.3.2. Installed: 4.0.2 (released 10/8/2014 and EOL)




• Apache. Latest version: 2.4.41. Installed: 2.4.10 (released 7/15/2014)

Only PHP is nearly up to date, since you're only missing recent minor release (7.3.15, launched three days ago).

Please upgrade, since it is one of the main chores of a managed hosting. Thank you.

Please update ioncube to 10.3.8 for php 7.3 because ioncube is not working actually with php7.3 on Cloudways.

Latest version available is 9.2.0.247 but servers uses 8.7.0.242. They fixed issues with Drupal, Codeigniter, Predis, Guzzle, Wordpress, Symfony, PHP-FPM and more.

Please install ffmpeg 4.0

Having checked with Support team, they suggested that i post a request here.

The current version of FFmpeg supported on the Cloudways platform is v3.2. I would like to request that this is updated so that we have the option to use Version 4.0 since this is the latest version (at time of posting) and contains a number of fixes and new features.

https://www.ffmpeg.org/download.html#release_4.0

just wanted to let you know that you have problems with Redis cache because of version problem. Past few weeks our website was craching all the time and I checked my system log and found the following error: Warning: Redis::pipeline(): Already in pipeline mode repeating and filling our logs (last was 117 MB) so I googled this error and got the following result https://github.com/phpredis/phpredis/issues/1211 which states the problem is in redis version 3.1.3 which Cloudways uses. the suggested solution is to downgrade to 3.1.2 or maybe there is also a higher version (didn't check).

Please support latest versions of MariaDB

Need to install certain apps which require MONO

Please upgrade ionCube Loader 10.1.0 as WHMCS now requires this to enable automatic updates. Without it manual updates are required which is a tedious time consuming process.

Many thanks.