Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Can you look up a Google Voice number?

    On the off chance that you are attempting to Google Voice number query, it will assist

    you with distinguishing the site and telephone number that you have ported with VOIP

    number. It is likewise called a cloud base help community to give veritable data about

    Google voice account easily.

    For more information : https://www.infoopedia.com/blog/google-voice-number-lookup

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  2. Buy Cheapest 256 IPS Dedicated Server

    Hostinc is the best platform if you are willing to buy Cheapest 256 IPS dedicated server. In this, you get 30 TB Monthly transfer, 16 GB RAM, and much more and all this at very reasonable prices. So, grab the server now. You get 24*7 supports for any query at all the time from the best and professional member of your technical team. So, grab the server of your choice now. 256 IPS dedicated server.AS YOUR BUSINESS NEED dedicated server BUY IT AT VERY AFFORDABLEPRICE AND KEEP YOUR BUSINESS SAFE THE LICENSING HAS NO UPFRONT AND HIDDEN COST, BUY IT…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  3. Cheap Managed Dedicated Server | Managed Dedicated Server

    Hostnetindia is the best platform if you are willing to Purchase Cheap Managed Dedicated server. You will get HDD: 2X960 GB SSD (Raid 1), Ram: 64 GB DDR3, 2 Dedicated IPs and much more and all this at very reasonable prices. So, grab the server now. You get 24*7 supports for any query at all the time from the best and professional member of your technical team. So, grab the server of your choice now Managed Dedicated server.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  4. Creat auto-clear cache option for Breeze cache after plugin updates

    I have auto updates enabled, and each time the site is broken until breeze cache is cleared. I notice breeze can be auto-cleared on posts and page updates, but is there no script I could add that would allow it to clear on plugin updates?

    There have been several security issues recently that have required sites to be updated immediately. Several plugins have had zero day vulnerabilities that require immediate attention. I have too many sites to update manually as quickly as the plugin authors would like.

    Enabling auto-updates on plugins is a great solution, but Breeze cache is the…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  5. Is it possible to get notifications when security patches etc are installed on our servers?

    Is it possible to get notifications when security patches etc are installed on our servers?

    One of our websites was down for over 12 hours yesterday and took us a full day to debug and resolve. This appears to have been caused by a php patch upgrade which caused a memory leak in a Symfony package. Because we had no knowledge of a patch having been installed on our server this made the debugging process much more difficult.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  6. Adding the new Debian 10 + PHP 7.4

    during the last release of Debian 9 we need to wait almost 1 year to get the Debian update from 8 to 9, i hope this round we can have faster deployment of Debian 10 + PHP 7.4 as well, hope is couple of month from now

    16 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  7. Laravel 8

    Add laravel 8 as an application option

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  9. Bot protection by malcare

    At wordpress plugin pages, it shows that the "Bot protection" has an update, should I just update it or not ? becoz as I know this "bot protection" should be maintained through cloudways interface ?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  10. Update server software

    Hi. I've noticed that server software is outdated, even when there are security advisories related to new releases. For example:

    • Nginx. Latest version: 1.17.8. Installed: 1.14.2 (released 12/4/2018 and EOL)

    • Varnish. Latest version: 6.3.2. Installed: 4.0.2 (released 10/8/2014 and EOL)

    • Apache. Latest version: 2.4.41. Installed: 2.4.10 (released 7/15/2014)

    Only PHP is nearly up to date, since you're only missing recent minor release (7.3.15, launched three days ago).

    Please upgrade, since it is one of the main chores of a managed hosting. Thank you.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  11. Always late in introducing latest PHP version.

    Why you people are always late in introducing the latest PHP version. While your competitors have already upgraded.

    Check this Kinsta has already upgraded to the latest 7.4 PHP: https://twitter.com/austinginder/status/1200430165463048198

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  12. Current MySQL Breaks Export, Import Database With Virtual (Generated) Columns

    I have this database with a table that has 2 generated (virtual) columns. I exported my database using your built-in database manager. Then I imported the SQL using the same tool. Unfortunately, there's an error, and it said that values are not accepted for virtual columns. Upon checking this bug reports: (1) https://bugs.mysql.com/bug.php?id=79148 , it says there that the bug is already fix in higher version of MySQL.

    Please update the available MySQL version, please.

    What I did just to get around with the bug was to manually delete the exported virtual columns with their values in the exported SQL…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  13. Please install ffmpeg 4.0

    Please install ffmpeg 4.0

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  14. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  15. Update FFmpeg 3.2 to version 4.0

    Having checked with Support team, they suggested that i post a request here.

    The current version of FFmpeg supported on the Cloudways platform is v3.2. I would like to request that this is updated so that we have the option to use Version 4.0 since this is the latest version (at time of posting) and contains a number of fixes and new features.

    https://www.ffmpeg.org/download.html#release_4.0

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  16. Upgrade Redis Cache

    just wanted to let you know that you have problems with Redis cache because of version problem. Past few weeks our website was craching all the time and I checked my system log and found the following error: Warning: Redis::pipeline(): Already in pipeline mode repeating and filling our logs (last was 117 MB) so I googled this error and got the following result https://github.com/phpredis/phpredis/issues/1211 which states the problem is in redis version 3.1.3 which Cloudways uses. the suggested solution is to downgrade to 3.1.2 or maybe there is also a higher version (didn't check).

    20 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  17. Upgrade of MariaDB to latest version

    Please support latest versions of MariaDB

    64 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    15 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow the commands apt-get install -y mono-complete

    Need to install certain apps which require MONO

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  19. Upgrade ionCube Loader 10.1.0 or Greater

    Please upgrade ionCube Loader 10.1.0 as WHMCS now requires this to enable automatic updates. Without it manual updates are required which is a tedious time consuming process.

    Many thanks.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  20. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1
  • Don't see your idea?

Feedback and Knowledge Base