Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
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PHP 8.1 upgrade
So finally a stable version of PHP 8.1 is out now. Please upgrade the PHP version to 8.1.
25 votes -
elasticsearch 7.16
Magento's latest releases requires elasticsearch 7.16. It has been a month since it was release and elasticsearch has not been updated on the cloudways platform. This is crucial for security purposes and needs to be give attention immediately.
1 vote -
Update MariaDB to a newer version
Would you please update MariaDB
Version 10.4 is from 2018
Today they have version 10.7 already3 votes -
Auto SSL Renewal with HTTP Basic Auth
Hello,
I have a staging server where HTTP Basic Auth is always on and when I have SSL Cert Auto-Renewal ON as well it does not function how it should. Every time my cert expires I need to go in and disable Basic Auth and renew the cert manually.
Please have the auto-renewal process check if basic auth is enabled and temporarily disable before pulling the cert renewal. Super easy to implement this check.
1 vote -
Direct Git deployment (no intermediate Git hosting)
I've been using a lot of other hosts these days (Pantheon, Fortrabbit, etc.) that provide a git endpoint – pushing a commit will then deploy the code and run composer install.
This removes the need for an intermediary like Github, Gitlab, Beanstalk etc. and makes everything a lot more streamlined.
Not having this is probably the #1 reason I don't use Cloudways more.
1 vote -
Make sure the cloudways bot is not advertising upgrade service for Magento 2.3 to 2.4 if it is not available
The cloudways bot sent me this email yesterday but then when I tried to upgrade from Magento 2.3 to 2.4 with the $250 upgrade service I was informed that it is no longer supported. Here is the email:
"Hi there,
I, the CloudwaysBot, am here to inform you about an important message regarding your Cloudways server.
The version of Magento installed for your application is not up-to-date. There is a new version available. It is advisable to update to the latest version. If you prefer, you can request a managed application upgrade via the upgrade addon.
Feel free to get…
1 vote -
Creat auto-clear cache option for Breeze cache after plugin updates
I have auto updates enabled, and each time the site is broken until breeze cache is cleared. I notice breeze can be auto-cleared on posts and page updates, but is there no script I could add that would allow it to clear on plugin updates?
There have been several security issues recently that have required sites to be updated immediately. Several plugins have had zero day vulnerabilities that require immediate attention. I have too many sites to update manually as quickly as the plugin authors would like.
Enabling auto-updates on plugins is a great solution, but Breeze cache is the…
4 votes -
new hosted exchange feature
I'm an old user but recently I purchased hosted exchange services from another company. I like their usability but I'm more of a cloudways fan. Please I urge you do make your Cpanel like https://www.theemailshop.co.uk/hosted-exchange-email-uk/ as I want to continue your uptime services
2 votes -
Is it possible to get notifications when security patches etc are installed on our servers?
Is it possible to get notifications when security patches etc are installed on our servers?
One of our websites was down for over 12 hours yesterday and took us a full day to debug and resolve. This appears to have been caused by a php patch upgrade which caused a memory leak in a Symfony package. Because we had no knowledge of a patch having been installed on our server this made the debugging process much more difficult.
13 votes -
Laravel 8
Add laravel 8 as an application option
2 votes -
Bot protection by malcare
At wordpress plugin pages, it shows that the "Bot protection" has an update, should I just update it or not ? becoz as I know this "bot protection" should be maintained through cloudways interface ?
1 vote -
Current MySQL Breaks Export, Import Database With Virtual (Generated) Columns
I have this database with a table that has 2 generated (virtual) columns. I exported my database using your built-in database manager. Then I imported the SQL using the same tool. Unfortunately, there's an error, and it said that values are not accepted for virtual columns. Upon checking this bug reports: (1) https://bugs.mysql.com/bug.php?id=79148 , it says there that the bug is already fix in higher version of MySQL.
Please update the available MySQL version, please.
What I did just to get around with the bug was to manually delete the exported virtual columns with their values in the exported SQL…
2 votes -
Update FFmpeg 3.2 to version 4.0
Having checked with Support team, they suggested that i post a request here.
The current version of FFmpeg supported on the Cloudways platform is v3.2. I would like to request that this is updated so that we have the option to use Version 4.0 since this is the latest version (at time of posting) and contains a number of fixes and new features.
11 votes -
Upgrade of MariaDB to latest version
Please support latest versions of MariaDB
66 votes -
Allow the commands apt-get install -y mono-complete
Need to install certain apps which require MONO
2 votes -
2 votes
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Update Git
Cloudways is still running Git 2.1.4 released on 18-Dec-2014. A handful of really neat features have been added to Git since then. One new feature that would be very helpful to have on Cloudways servers is the updateInstead option for the receive.denyCurrentBranch config added in Git 2.3, which allows pushing directly to the server even if the branch is checked out on the server. This would eliminate the need to set up a repository on an intermediary server. Users could just add their Cloudways server as a remote in their local git repository and push directly from there to the…
55 votes -
Update cURL to a more recent version
The version of cURL on my server is 7.38.0 which is 3 years old. Perhaps it's time to update?
I can't point to a specific problem with that version or any features in newer versions that are needed, but it would preclude WP plugin authors from pointing to an outdated version of cURL when troubleshooting problems.
7 votes -
Update Drupal 8 Version in the one click install
I suggest to update Drupal 8 one click install to the Latest and recommended version. As of the date of this idea post, the recommended version is 8.3.7
Due to a security fix, it is recommended to updateAlternatively, users can use Drush as it is included in the Cloudways Stack, as follows:
Put the site in Maintenance mode via Drush : $ drush sset system.maintenance_mode TRUE
Clear cache via Drush : $ drush cache-rebuild
Run the update via Drush : $ drush pm-update drupal
Take the site out of Maintenance mode via Drush : $ drush sset system.maintenance_mode FALSE
…
2 votes -
Please upgrade to the latest PrestaShop stable release!
Current Cloudways version for PrestaShop is v1.7.2.0, which was released on July 20, almost two months ago. There's been already 3 additional STABLE releases.
When do you intend to upgrade PrestaShop and/or how can I upgrade my application?
There's some bugfixes there that are really important to me.
2 votes
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