This is such a basic feature that exists on any cPanel hosting plan. Simply allow us to set the root folder for a new SFTP accounts for an application.

I have software that automatically uploads to the SFTP but the upload fails because your default root (applcations/(appname) is not writable. Simply add a field to let us specify where the root for he new SFTP we just created will be (i.e. applications/(appname)/public_html/newfolder

I cannot stress enough how useful this will be for us developers and will make the CloudWays experience more robust and scalable.

Please add a way to import whitelist IPs from a list(or copy/paste) for "Bot Protection" as now going through the blocked IPs and comparing IPs and whitelisting one by one is hardly an option. Also there are legitimate optimization services that we use that get blocked(like https://nitropack.io for example) and they 10s of IPs so bulk whitelisting is much needed indeed.

Thank you, guys/gals and I hope this will be implemented sooner.

Can we make it where you can set your own default admin username instead of always using the account email?

thanks!

Adding limitations per application would be a great help so we can offer our clients a specific number on

disk space
bandwidth limit
CPU cores
and etc.

It is very very annoying that the system generates unrelated folder names for each appliaction - Please allow us to choose the name of the folder when creating a new application

Ion Cube Loader for PHP 7.4.
This will be greatly useful for all the users of the extremely popular wordpress theme (Flatsome). All these users will be able to benefit from faster speeds and greater security.
Thank you

Currently, we have to manage SSH keys individually for every server. It would be awesome to be able to add global SSH keys, and then when a new server is created, those SSH keys are automatically installed on every server.

Additionally, it would be nice if when we added a account-level SSH key, it was added to all existing servers.

It would be neat to add the possibility to directly access the Rackspace control panel where we can:
- add/remove/edit email addresses
- add DKIM records
- change the webmail login url
- add webmail Company logo
- and other things Rackspace offer to their direct customers

This is a very handy function i see WP Engine has and it makes it super easy to just login to each site without the need to save passwords in the browser or add them manually. Do you think this would be an option to implement in the future?

please add search filter while selecting a branch on the application so that it is easy to select a branch which we need to deploy on the server.

i have many branches right now, it is difficult to navigate and search the branch which needs to be deployed

Please, just add Upcloud! It has Data centers closer to Africa than the rest. It will benefit your African users. The DC in Madrid!

Provide an SSL badge for Cloudways users to display on their sites. Most SSL companies provide an HTML Coded badge for website users to click on which then opens a security check popup that shows that the site is, in fact, secure at the very moment of use. It's reassuring for users, especially on an e-commerce site, to know they are protected.

LiteSpeed performs better than nginx: it transfers files faster and uses less CPU and memory.

When Cloudways.com will add Openlitespeed Servers?

When an application goes over its allocated limit of CPU/RAM/SDD, an email or text message could be sent to the owner to alert them of the situation. The message could include the details of log files of the offending application or problem so the owner can quickly resolve the problem.
Thank you!

We often will hand team members urls to our servers or applications in cloudways, eg: https://platform.cloudways.com/server/999999/access_detail
If they're not logged in (which is likely due to the short logout-timeout), they have to log in, which brings them to the main page for the account, rather than redirecting to the url they originally went to...

The workflow should be like other sites, eg:
- go to https://platform.cloudways.com/server/99999/accessdetail
- site redirects you to the login panel
- after successfully logging in, it redirects you back to https://platform.cloudways.com/server/9999/accessdetail

I suggest you should implement an in-house ftp, or file manager.

In the console we should have a file manager, so we shouldn't have to use clients (like Filezilla) for fpt.