Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Let us specify the root for a new SFTP account

    This is such a basic feature that exists on any cPanel hosting plan. Simply allow us to set the root folder for a new SFTP accounts for an application.

    I have software that automatically uploads to the SFTP but the upload fails because your default root (applcations/(appname) is not writable. Simply add a field to let us specify where the root for he new SFTP we just created will be (i.e. applications/(appname)/public_html/newfolder

    I cannot stress enough how useful this will be for us developers and will make the CloudWays experience more robust and scalable.

    152 votes

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    66 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Allow exceptions to "Direct PHP files access"

    I'd find it really useful to be able to add exceptions to this rule by specifying specific URLs you want to allow direct access for. For example AJAX calls to PHP it might be necessary to have.

    13 votes

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    11 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  3. Get DB/file path name with API endpoint

    I'd like to be able to get the DB name/file path with an API endpoint. This allows further automation of dev site setups, and has been requested for years on this forum.

    16 votes

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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add ablility to bulk whitelist IP's in Bot protection

    Please add a way to import whitelist IPs from a list(or copy/paste) for "Bot Protection" as now going through the blocked IPs and comparing IPs and whitelisting one by one is hardly an option. Also there are legitimate optimization services that we use that get blocked(like https://nitropack.io for example) and they 10s of IPs so bulk whitelisting is much needed indeed.

    Thank you, guys/gals and I hope this will be implemented sooner.

    17 votes

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    65 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  5. Improve staging environment for websites that use Woocommerce + Elementor

    Paraphrasing an idea put forward for Magento sites...
    The staging area is useless for us at the moment as our users constantly post and sell products, so by the time we have finished work on the staging site updating pages there have been new products added, products sold and so on...this means we cannot merge the staging site with live as it overwrites the orders and products in the database.

    An option to exclude data specific to users, products, sales, etc, would be most welcome, so that we could push page layout and interface developments without affecting other content of…

    12 votes

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    6 comments  ·  Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →
  6. ability to include certain files/folders on staging

    much like the exclude button under staging management - it would be useful to select exactly what file you want to update for two reasons, one deployment would be speedier and less likely to cause any unexpected or unwanted updates

    4 votes

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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  7. Progress bar

    When cloning, adding or migrating an application, some sort of progress bar/percentage would be really handy, just so you know that something is happening, rather than keep refreshing the page in the hope that it will magically finish.

    2 votes

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. Default wordpress Username + Password

    Can we make it where you can set your own default admin username instead of always using the account email?

    thanks!

    42 votes

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    planned  ·  7 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  9. DigitalOcean NVMe SSD Plans

    DigitalOcean has launched NVMe options, Please check here: https://www.digitalocean.com/pricing/

    Kindly add Intel & AMD CPU Options to Cloudways that comes with NVMe SSD's

    10 votes

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    5 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. UI for Excluding Images from Nginx vhost to Support webp .htaccess redirect rules

    When using a WordPress plugin like WebP Express (https://wordpress.org/plugins/webp-express/) or ewww.io, they are using an htaccess rule to redirect browsers that support webp images to the corresponding webp image files. This however does not work out of the box on Cloudways due to Cloudways' Nginx vhost.

    Currently, I need to contact Cloudways for each application I want to add support for webp images to exclude images from the Nginx vhost. After that, the htaccess rules work correctly. This is also described by ewww: https://docs.ewww.io/article/16-ewww-io-and-webp-images

    Can you please give us control of excluding images from the Nginx vhost ourselves?…

    23 votes

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    7 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  11. Monitoring info at scale

    Hello!
    https://fluid.services/wp-content/uploads/2021/04/stats1.jpg
    It would be nice if some of these stats could be displayed
    https://fluid.services/wp-content/uploads/2021/04/stats3.jpg
    in this area when looking at all servers
    i have a bunch of servers now and it would just make my life easier to see some of that info at scale
    and I'd be more likely to upgrade something (more money for you guys) if I can see it all in a list like that
    that's it! Just wanted to pass it along as something to consider down the line! I'd consider it a quality of life improvement for customers with multiple servers :)

    6 votes

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    6 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. Facebook Feed Not Loading

    If you are a user of Facebook and your Facebook feed not loading properly on your phone then you can follow below steps and get solve this glitch:
    • First of all check Internet speed
    • If internet speed is good then log out and log-in your account
    • Clear all cache and history of your phone
    • Change your account password
    • Restart your phone
    Now, it will be fixing. If you are facing the same problem then follow us on https://www.allphonesupport.com/blog/facebook-feed-not-loading

    1 vote

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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Car for a vacation in Dubai

    I would like to rent some muscular car for a vacation in Dubai. Which car deserves attention?

    1 vote

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Breez cache plugin - Feature to clear a specific page

    This is about the "Breeze" cache plugin for Wordpress, which is by the way amazing!

    There is just one thing that is really annoying, that most of other cache plugin do. There is no option to purge the cache only for a specific page. With other cache plugin, it's possible to do it from the Wordpress bar at the top of the page and that's great to force refreshing a page for users, without having to delete the whole cache, thus slowing down the whole website for users during some time.

    Thank you for the great work and best regards,…

    5 votes

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    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  15. create cloud storage integration plugin

    since cloudways do not support video image cloud storage. can you provide a plugin that can link WP media library to major cloud storage vendors ie. dreamhost,. S3 etc.

    2 votes

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  16. Generic Bot Protection

    While MalCare is a great option for WordPress, I would like a one-click install with some generic bot protection when we're using cms platforms like Concrete5, Laravel or custom PHP apps. Thanks for your consideration.

    2 votes

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    1 comment  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  17. Resource limitation control per application (disk space, bandwidth limit, CPU cores)

    Adding limitations per application would be a great help so we can offer our clients a specific number on

    disk space
    bandwidth limit
    CPU cores
    and etc.

    59 votes

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    8 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Direct login to WP dashboard from admin planel URL without password

    This is a very handy function i see WP Engine has and it makes it super easy to just login to each site without the need to save passwords in the browser or add them manually. Do you think this would be an option to implement in the future?

    17 votes

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    under review  ·  1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  19. Allow CW Signup with any email address (not only Gmail)

    Currently, it's only possible to create a new account with either a Gmail address or a branded email address.

    I strongly encourage you and suggest allowing any email addresses to create a Cloudways account.

    Gmail → can't force a client to use Gmail
    Branded email → if the branded email should be migrated to Cloudways (using Rackspace) then its not recommended to use this email address to manage the CW account itself.

    Workaround: Change email address after account creation. But this can be only done once. And it's again an annoying process for a client who needs to do that…

    1 vote

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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. SYMPTOMS AND TREATMENT OF HEAD AND NECK CANCER

    The term “head and neck cancer” encompasses various malignancies that affect the head and neck regions of the body. These malignancies account for around 3% to 5% of all cancers. Men and people over the age of 50 are more likely to get head and neck cancer. These malignancies are easily prevented and treated if found early. Tobacco and alcohol use have been the most common causes of head and neck cancer. The human papillomavirus (HPV) is also a significant risk factor for specific head and neck cancers.
    Visit here:- https://universitycancercenters.com/symptoms-and-treatment-of-head-and-neck-cancer

    1 vote

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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
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