Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
1858 results found
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Email notification when server health becomes problematic.
To my surprise; I don't receive an email notification from the bot when my server becomes "problematic" e.g. when CPU is above 90%.
I have checked the settings and talked with support, without luck.
Please consider making this service available. Thanks.
30 votes -
Allow Cloudflare Bot Protection with Cloudflare Enterprise
Cloudflare has a Bot Protection feature for all plans (including free), found under Security>Bots. I enable this on all my sites.
I've just started using your Cloudflare Enterprise addon for one of my sites but I understand from support that the Bot Protection isn't enabled by default and support can't enable it either.
Please consider adding this as an option where we can enable it.
I know Cloudways already has a bot protection (using Malcare) but that's at the website level. The reason why this would be beneficial to enable it on the Cloudflare level is, it could stop some…
22 votes -
PHP 8.1 upgrade
So finally a stable version of PHP 8.1 is out now. Please upgrade the PHP version to 8.1.
59 votes -
Take managed accounts and add them to my google account as my domain.
Use only this samsung device lock everyone else out
2 votes -
Allow freelancers to invoice their customers directly from Cloudways Platform by setting up recurring invoices
Cloudways should provide freelancers with a feature that allows them to manage their clients and charge them directly from the Cloudways Platform by setting up recurring invoices. There should be a central dashboard where freelancers can manage all their clients and invoices
16 votes -
20 votes
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Users have to be able to create an SFTP account where you can point to only one directory. Even cheap hosting providers offer that.
Users have to be able to create an SFTP account where you can point to only one directory. Even cheap hosting providers offer that.
7 votes -
bKash
Bkash payment online
1 vote -
Add Global API / Connection to Cloudflare for third-party plugins
Many many Wordpress plugins allow integration with Cloudflare CDN.
This is easily done if you are using your personal (even free) Cloudflare account. But if using the Cloudways Cloudflare Enterprise Add-On, you aren't given this option.
Most cache/optimization plugins just need the following:
- Global API Key
- Account Email
- Zone ID
This would allow for automated cache purging when updates are made to the site.
There are other plugins, like ShortPixel's Adaptive Images that can utilize almost any CDN, but can't be integrated via Cloudway's Cloudflare Enterprise.
Thanks,
Chad10 votes -
Add an option to Breeze to exclude specific images when lazy-loading
Currently Breeze's lazy-load option lazy-loads ALL images, including logos and images above the fold. Please add an option to exclude certain images from the lazy-load so if we have an image like a logo that we don't want to lazy load, we can exclude it.
6 votes -
Multiple Backup Schedules
Provide the ability to create multiple backup schedules. For instance, be able to create a Daily backup with retention for 2 weeks...PLUS create a monthly backup with retention for 6 months.
Currently there is only the option to pick one or the other, or create an on demand backup.
7 votes -
i want to run mastodon on cloudways :D it would be awsome if it works XD
i want to run mastodon on cloudways :D it would be awsome if it works XD
3 votes -
Easy automated way of regularly exporting server-wide backups
We want a way to automatically export backups of all applications to a 3rd party location of our choosing. Currently to do this we'd need to write our own export scripts that run for each application on a server. A unified way of doing this that integrates with different services like AWS S3, Glacier, other cloud storage providers would be very helpful.
This way we can keep our own external backups for all applications without the need to manually setup our own solution each time we added an application to a server.
7 votes -
Secutiry
Can a security firm that specializes in event security provide safe and unobstructed screening services?
2 votes -
Holiday
Good afternoon, looking for a nice vacation home to rent, who can advise?
1 vote -
Invoices available as CSV download
I have numerous servers and need to split out the costs and work out each clients bill before I can pass it to our Accounts Department. A CSV download of an invoice would make this easier. I currently have to use a PDF to CSV convertor which is not that accurate.
2 votes -
More options when creating a staging site. (Set domain, SEO options, password protection))
When I create a staging site for a client to work on, I always have to go change the domain name to staging.domain.com, disable password protection, and log into the site to discourage search engines from indexing the staging site.
It would be nice to have a few fields that are optional when creating the staging site, eg:
"Set staging site domain name" (Text field)
"Discourage Search Engines" (Tickbox)
"Disable Password Protection" (Tickbox)2 votes -
Allow agencies to invoice their customers directly from Cloudways Platform by setting up recurring invoices
Cloudways should provide agencies with a feature that allows agencies to manage their clients and charge them directly from the Cloudways Platform by setting up recurring invoices. There should be a central dashboard where agencies can manage all their clients and invoices
7 votes -
Set up redirect for Cloudways app URL to mapped domain
Many WP plugins and services (including license API's) get the Cloudways app url instead of the mapped domain name (something like: wordpress-6XXXX4-22XXXX9.cloudwaysapps.com). This includes New Relic monitoring (see suggestion: https://cloudways.uservoice.com/forums/203824-service-improvement/suggestions/42059503-use-cloudways-app-name-instead-of-app-url-in-new-r)
This makes it hard for agencies with many sites to know which sites are being monitored or licensed. Is there a way that you could automatically set up a redirect of the CW URL to the mapped domain as a part of the domain mapping process? At least then we could click on the CW url and get to the correct site...
1 vote -
Multi PHP support
It's very important & useable features as their are multiple major stable PHP version support by the PHP authority right now and they release 2-3 new major version in the last year only.
2 votes
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