Service Improvement
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
1761 results found
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Email notification when server health becomes problematic.
To my surprise; I don't receive an email notification from the bot when my server becomes "problematic" e.g. when CPU is above 90%.
I have checked the settings and talked with support, without luck.
Please consider making this service available. Thanks.
20 votes -
PHP 8.1 upgrade
So finally a stable version of PHP 8.1 is out now. Please upgrade the PHP version to 8.1.
53 votes -
Allow Cloudflare Bot Protection with Cloudflare Enterprise
Cloudflare has a Bot Protection feature for all plans (including free), found under Security>Bots. I enable this on all my sites.
I've just started using your Cloudflare Enterprise addon for one of my sites but I understand from support that the Bot Protection isn't enabled by default and support can't enable it either.
Please consider adding this as an option where we can enable it.
I know Cloudways already has a bot protection (using Malcare) but that's at the website level. The reason why this would be beneficial to enable it on the Cloudflare level is, it could stop some…
14 votes -
Allow freelancers to invoice their customers directly from Cloudways Platform by setting up recurring invoices
Cloudways should provide freelancers with a feature that allows them to manage their clients and charge them directly from the Cloudways Platform by setting up recurring invoices. There should be a central dashboard where freelancers can manage all their clients and invoices
13 votes -
17 votes
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Multiple Backup Schedules
Provide the ability to create multiple backup schedules. For instance, be able to create a Daily backup with retention for 2 weeks...PLUS create a monthly backup with retention for 6 months.
Currently there is only the option to pick one or the other, or create an on demand backup.
6 votes -
FREE SERVICE FOR EMAILS
why should i pay for mail service???
in other hostings i can make as many email adress as i want for free!3 votes -
Users have to be able to create an SFTP account where you can point to only one directory. Even cheap hosting providers offer that.
Users have to be able to create an SFTP account where you can point to only one directory. Even cheap hosting providers offer that.
5 votes -
Add Global API / Connection to Cloudflare for third-party plugins
Many many Wordpress plugins allow integration with Cloudflare CDN.
This is easily done if you are using your personal (even free) Cloudflare account. But if using the Cloudways Cloudflare Enterprise Add-On, you aren't given this option.
Most cache/optimization plugins just need the following:
- Global API Key
- Account Email
- Zone ID
This would allow for automated cache purging when updates are made to the site.
There are other plugins, like ShortPixel's Adaptive Images that can utilize almost any CDN, but can't be integrated via Cloudway's Cloudflare Enterprise.
Thanks,
Chad7 votes -
Allow agencies to invoice their customers directly from Cloudways Platform by setting up recurring invoices
Cloudways should provide agencies with a feature that allows agencies to manage their clients and charge them directly from the Cloudways Platform by setting up recurring invoices. There should be a central dashboard where agencies can manage all their clients and invoices
7 votes -
Easy automated way of regularly exporting server-wide backups
We want a way to automatically export backups of all applications to a 3rd party location of our choosing. Currently to do this we'd need to write our own export scripts that run for each application on a server. A unified way of doing this that integrates with different services like AWS S3, Glacier, other cloud storage providers would be very helpful.
This way we can keep our own external backups for all applications without the need to manually setup our own solution each time we added an application to a server.
5 votes -
Add an option to Breeze to exclude specific images when lazy-loading
Currently Breeze's lazy-load option lazy-loads ALL images, including logos and images above the fold. Please add an option to exclude certain images from the lazy-load so if we have an image like a logo that we don't want to lazy load, we can exclude it.
3 votes -
Please make New AWS data center in Dubai, UAE available
AWS has opened the new data center in Dubai, UAE for powering middle east business sites and its now operational. please make Dubai, UAE data center available to choose in cloudways AWS Plans. Please check link below for official confirmation by amazon for opening a new data center in UAE.
https://aws.amazon.com/blogs/aws/now-open-aws-region-in-the-united-arab-emirates-uae/
3 votes -
Support for daylight time savings
It would be great if the PHP timezone settings took daylight savings into account so we don't have to go through and change all of the timings when the clocks change twice a year.
6 votes -
please update Laravel Application to 9.39
I hope you can update Laravel Application to the latest version
3 votes -
Allow us to verify domains for Elasticemail without enabling tracking
Tracking is optional with Elasticemail, and I do not want them rewriting links in emails or tracking clicks. Especially because we do not have access to view any of this data.(!)
7 votes -
Ability to Delete Projects
I want the ability to delete a project I created that I no longer use.
3 votes -
Users have to be able to create an SFTP account where you can point to only one directory. Even cheap hosting providers offer that.
Users have to be able to create an SFTP account where you can point to only one directory. Even cheap hosting providers offer that.
2 votes -
YOU PROCESS OF CHANGING A PASSWORD OF THE APPLICATION IS SO USER UNFRIENDLY THAT IT IS REMIND ME OF 1990S. ! SHAME ON YOU!!!
YOU PROCESS OF CHANGING A PASSWORD OF THE APPLICATION IS SO USER UNFRIENDLY THAT IT IS REMIND ME OF 1990S. ! SHAME ON YOU!!!
1 vote -
Force log out from all devices
It's a really must have option for all server owners.
2 votes
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